Workplace Specialist

Steelcase Inc. • Grand Rapids, MI

5d • Hybrid

About The Position

The Workplace Specialist uses workplace data and insights to develop actionable solutions that improve employees’ experience of their work environment. The role supports space planning and campus operations through utilization dashboards, occupancy reporting, growth forecasts, accurate workplace records, and coordination of organizational moves and workplace changes. It also manages furniture, workplace product, and asset initiatives; supports budgets and financial tracking; and collaborates with Facilities, business leaders, vendors, and internal partners to deliver strong workplace, hospitality, and guest experiences. The position contributes to improving campus programs and service processes to create an engaging, welcoming, and high-performing environment.

Steelcase describes its work as designing and manufacturing furnishings and solutions that help people do their best work. The company emphasizes employee support, inclusion, continuous learning, and making a positive impact on people and the planet. This role has a flexible hybrid schedule, with the office expected to be the primary place of work.

Requirements

• At least 3 years of experience in facility management, project management, or a related field.
• Bachelor’s degree in Facilities Management, Business Administration, Hospitality Management, Corporate Real Estate, Architecture, Interior Design, Project Management, or a related field.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Demonstrated customer service experience, with the ability to build positive relationships and support employees, guests, vendors, and business partners.
• Authorization to work in the United States on a full-time basis; Steelcase will not support or sponsor work authorization or visas for this role.

Nice To Haves

• Working knowledge of AutoCAD, Revit, SketchUp, CET, CAFM, IWMS, or other space-management platforms.
• Experience with occupancy analytics, utilization reporting, and workplace strategy.
• Experience managing projects from programming through implementation.
• Knowledge of furniture systems, workplace standards, asset management, and commercial office environments.

Responsibilities

• Develop workplace utilization dashboards, occupancy reporting, and growth forecasts to support informed space-planning decisions.
• Maintain space inventories, facility drawings, workplace records, and data accuracy across the campus portfolio.
• Coordinate organizational moves, workplace changes, and communication plans to support a seamless employee experience.
• Manage furniture, workplace product, and asset initiatives from planning through implementation while maintaining campus standards.
• Support budget planning, invoice processing, financial tracking, and reporting.
• Collaborate with Facilities, business leaders, vendors, and internal partners to deliver workplace, hospitality, and guest experiences.
• Improve workplace operations, campus experience programs, and service processes.

Benefits

• Competitive wages and benefits.
• Flexible hybrid work schedule, with the office expected to be the primary place of work.
• Continuous learning opportunities to grow and upskill.
• An inclusive culture where employees feel seen, heard, and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level