Workplace Specialist

CoStar Group•Arlington, VA

1d•Onsite

About The Position

CoStar Group is seeking a hands-on, service-oriented Workplace Operations Specialist to support daily operations and the employee experience at its Arlington headquarters, serving approximately 650 employees. Reporting to the Director of Corporate Real Estate, this highly visible individual contributor helps ensure the workplace operates efficiently, looks its best, and provides a strong experience for employees and visitors. The role coordinates workplace services, manages vendors, supports space planning and office moves, helps oversee office amenities and events, and partners with property management, security, building engineers, and service providers. The position is based in the Arlington, Virginia office Monday through Friday.

Requirements

Bachelor’s degree from an accredited, not-for-profit college or university.
Three or more years of experience in corporate office operations, workplace services, facilities coordination, corporate services, or a related environment.
Experience managing vendors and coordinating with employees, property management, building engineers, security, or other building service teams.
Strong organizational, communication, and problem-solving skills, including the ability to manage competing priorities and follow through to resolution.
Proficiency with Microsoft Office.
Ability to work in the Arlington, Virginia office Monday through Friday.

Nice To Haves

Experience supporting workplace operations in a large corporate office, headquarters, commercial real estate environment, or other high-touch professional workplace.
Experience coordinating office moves, seating assignments, space planning, or occupancy tracking.
Experience with purchase orders, invoice processing, expense tracking, or budget support.
Demonstrated ability to proactively identify workplace or service issues and drive them through resolution.
Strong customer-service mindset and ability to communicate effectively with employees, executives, vendors, and building-service partners.
Highly organized and detail-oriented, with the ability to shift priorities quickly in a fast-paced environment.
Collaborative, hands-on approach with a strong sense of ownership and accountability.

Responsibilities

Serve as a primary point of contact for employee workplace requests, ensuring prompt resolution and clear communication.
Conduct workplace and brand walks to ensure offices meet company standards for appearance, presentation, cleanliness, safety, and employee experience.
Partner with property management, building engineers, security, vendors, and service providers to identify and resolve workplace and facilities issues.
Manage workplace vendors, monitor service quality, address performance issues, obtain proposals, coordinate building access, and maintain service documentation.
Support seating assignments, occupancy tracking, new-hire workspace readiness, team changes, and office moves in partnership with the portfolio move manager.
Coordinate employee communications about workplace services, office moves, operational updates, and workplace projects.
Support office improvements and renovation projects, including activity tracking, vendor coordination, and communication about workplace impacts.
Coordinate office services and amenities, including meeting rooms, employee hospitality, and food and beverage service quality with service providers.
Coordinate internal office events with event organizers and third-party providers, confirming schedules, space requirements, and service arrangements.
Submit purchase orders, coordinate invoice processing, track expenses, and assist with workplace budgets and forecasts.
Maintain accurate seating plans, vendor records, workplace documentation, and operational reporting.
Assist the Director of Corporate Real Estate with building ownership matters and services affecting the workplace and shared building areas.

Benefits

Comprehensive medical, vision, dental, and prescription drug coverage
Life, legal, and supplementary insurance
Virtual and in-person mental health counseling services for individuals and families
Commuter and parking benefits
401(k) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs, depending on location
Access to Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Generous compensation and performance-based incentives
Internal training