Workplace Specialist

CoStar Group•Arlington, VA

3d•$76,000 - $85,000•Onsite

About The Position

CoStar Group is seeking a hands-on, service-oriented Workplace Operations Specialist to support daily operations and employee experience at its Arlington headquarters, serving approximately 650 employees. Reporting to the Director of Corporate Real Estate, the role helps ensure the workplace operates efficiently, is well presented, and provides a positive experience for employees and visitors. The specialist coordinates workplace services, manages vendors, supports space planning and office moves, oversees office amenities and events, and works with property management, security, building engineers, and service providers. This is a highly visible, hands-on individual contributor role that involves solving problems, managing competing priorities, and taking ownership of workplace details. The position is based in the Arlington, Virginia office, Monday through Friday.

Requirements

Bachelor’s degree from an accredited, not-for-profit college or university.
Three or more years of experience in corporate office operations, workplace services, facilities coordination, corporate services, or a related environment.
Experience managing vendors and coordinating with employees, property management, building engineers, security, or other building service teams.
Strong organizational, communication, and problem-solving skills, with the ability to manage competing priorities and follow through to resolution.
Proficiency with Microsoft Office.
Ability to work in the Arlington, Virginia office Monday through Friday.

Nice To Haves

Experience supporting workplace operations within a large corporate office, headquarters, commercial real estate environment, or other high-touch professional workplace.
Experience coordinating office moves, seating assignments, space planning, or occupancy tracking.
Experience with purchase orders, invoice processing, expense tracking, or budget support.
Demonstrated experience identifying workplace or service issues proactively and driving them through resolution.
Strong customer-service mindset and ability to communicate effectively with employees, executives, vendors, and building-service partners.
Highly organized and detail-oriented, with the ability to shift priorities quickly in a fast-paced environment.
Collaborative and hands-on approach with a strong sense of ownership and accountability.

Responsibilities

Serve as a primary point of contact for employee workplace requests and ensure prompt resolution and clear communication.
Conduct regular workplace and brand walks to check appearance, presentation, cleanliness, safety, and employee experience.
Partner with property management, building engineers, security, vendors, and service providers to identify and resolve workplace and facilities issues.
Manage workplace vendors, monitor service quality, address performance issues, obtain proposals, coordinate building access, and maintain service documentation.
Support seating assignments, occupancy tracking, new-hire workspace readiness, team changes, and office moves in partnership with the portfolio move manager.
Coordinate employee communications about workplace services, office moves, operational updates, and workplace projects.
Support office improvements and renovation projects, including activity tracking, vendor coordination, and communications about workplace impacts.
Coordinate office services and amenities, including meeting rooms, employee hospitality, and food and beverage service quality with service providers.
Coordinate internal office events with event organizers and third-party providers, confirming schedules, space requirements, and service arrangements.
Submit purchase orders, coordinate invoice processing, track expenses, and assist with workplace budgets and forecasts.
Maintain accurate seating plans, vendor records, workplace documentation, and operational reporting.
Assist the Director of Corporate Real Estate with building ownership matters and services affecting the workplace and shared building areas.

Benefits

Comprehensive medical, vision, dental, and prescription drug coverage.
Life, legal, and supplementary insurance.
Virtual and in-person mental health counseling services for individuals and families.
Commuter and parking benefits.
401(k) retirement plan with matching contributions.
Employee stock purchase plan.
Paid time off.
Tuition reimbursement.
On-site fitness center and/or reimbursed fitness center membership costs, location dependent.
Access to CoStar Group’s Employee Resource Groups.
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
Generous compensation and performance-based incentives.
Internal training and professional and academic growth opportunities.