Manager, Workplace Services

Berkeley Research Group•Houston, TX

3d•$80,000 - $100,000•Onsite

About The Position

The Workplace Services Manager is a hands-on leader responsible for workplace operations across BRG’s Houston and College Station offices. The role ensures a professional, efficient, and well-functioning work environment while supporting employees, leadership, and business operations. The manager partners with the Office Director, Managing Directors, Regional Workplace Services leadership, and corporate teams to deliver workplace services, maintain regulatory compliance, manage budgets and vendors, and support office culture and engagement initiatives. The position is based in Houston and requires travel to College Station once a month or as business needs require. It is primarily office-based, five days per week. The manager reports to the Office Director and Regional Workplace Services Director and is responsible for workplace services operations in both offices.

Requirements

Demonstrated experience managing office operations, facilities, or workplace services in a professional services environment.
Strong project management and organizational skills.
Ability to manage multiple priorities in a fast-paced, evolving environment.
Strong analytical and problem-solving capabilities.
Ability to work independently and collaborate effectively with diverse interests.
Excellent verbal and written communication skills.
Strong interpersonal skills and a professional, approachable, service-oriented mindset.
Ability to influence and build relationships across all levels of the organization.
Demonstrated discretion and ability to handle confidential information.
Advanced proficiency in Microsoft Office, including PowerPoint and Excel.
Experience with Microsoft Teams and workplace technology platforms.
Comfort learning and supporting new technologies and systems.
Proactive, resourceful, solutions-oriented, detail-oriented, and accountable, with strong follow-through.
Flexible and adaptable to changing business needs; collaborative team player with a positive, professional attitude.
Willingness to work outside standard business hours as needed.
Must be able to submit verification of legal right to work in the United States without company sponsorship.

Responsibilities

Lead and manage Workplace Services activities across the Houston and College Station offices; keep offices stocked, operational, and appropriately equipped.
Serve as the primary point of contact for office-related matters and workplace support requests, and communicate office updates and announcements.
Promote a positive, collaborative office culture and support employee engagement initiatives.
Maintain a safe, organized, and professional workplace; coordinate maintenance, repairs, furniture purchases, equipment, office layouts, and workplace improvements.
Oversee workplace technology and collaborate with IT on technology requirements; maintain business continuity and workplace documentation.
Develop and manage office budgets with office leadership, monitor expenditures, and ensure responsible budget management.
Manage vendor, service provider, landlord, and building management relationships; negotiate contracts, pricing, and service agreements.
Review and process invoices, ensuring appropriate coding, approvals, and payment routing; coordinate facilities and leasing matters with internal stakeholders.
Plan and execute internal and external office events with Marketing and other stakeholders; support client-facing events and provide onsite event support, including occasional after-hours coverage.
Maintain compliance with local health and safety regulations and company standards; partner with leadership and corporate teams to mitigate workplace risks and support emergency preparedness and business continuity planning.
Support Managing Directors, Directors, and practice groups with operational needs; coordinate meetings, conference room logistics, catering, and Microsoft Teams setup.
Provide administrative support for travel arrangements, expense reports, transportation, registrations, and other operational needs; respond to ad hoc business support requests.
Serve as the primary liaison between the Houston and College Station offices and BRG corporate departments, including Accounting, IT, HR, Legal, and Portfolio Management.
Partner with HR to maintain local office policies and procedures, track information for reporting and compliance, support recruiting and onsite candidate experiences, and assist with onboarding and integration of new hires.
Ensure compliance with local labor laws, health and safety regulations, and company policies.
Support accounts payable and finance operations during process and transition efforts; assist with vendor onboarding and compliance documentation, process invoices, maintain financial records, monitor AP entries, and resolve outstanding items.
Support finance close activities, reporting, reconciliations, and budget tracking; partner with Accounting and Procurement on vendor and payment matters.
Contribute to process improvements that increase efficiency and service quality.