Manager, Workplace Services

BRG•Houston, TX

4d•$80,000 - $100,000•Onsite

About The Position

The Workplace Services Manager is a hands-on leader overseeing workplace operations across BRG’s Houston and College Station offices. Based in Houston, the role is primarily office-based five days per week and requires travel to College Station monthly or as business needs require. The position reports to the Office Director and Regional Workplace Services Director and partners with office leadership, regional workplace services leadership, and corporate teams to deliver effective workplace services, maintain compliance, manage budgets and vendors, and support office culture and engagement. The manager oversees daily office operations, facilities, workplace technology, budgets, vendors, events, health and safety, and business continuity. The role also provides leadership and administrative support, coordinates with corporate departments, supports human resources and recruiting activities, and assists with accounts payable and finance operations during ongoing process and transition efforts. AP involvement is expected to decrease as activities become centralized or automated.

Requirements

Demonstrated experience managing office operations, facilities, or workplace services in a professional services environment.
Strong project management and organizational skills.
Ability to manage multiple priorities in a fast-paced, evolving environment.
Strong analytical and problem-solving capabilities.
Ability to work independently and collaborate effectively with diverse interests.
Excellent verbal and written communication skills.
Strong interpersonal skills and a professional, approachable, service-oriented mindset.
Ability to influence and build relationships across all levels of the organization.
Discretion and ability to handle confidential information.
Advanced proficiency in Microsoft Office, including PowerPoint and Excel.
Experience with Microsoft Teams and workplace technology platforms.
Comfort learning and supporting new technologies and systems.
Proactive, resourceful, and solutions-oriented approach.
Detail-oriented with strong follow-through and accountability.
Flexible and adaptable to changing business needs.
Collaborative team player with a positive and professional attitude.
Willingness to work outside standard business hours as needed.
Ability to submit verification of legal right to work in the U.S. without company sponsorship.

Responsibilities

Lead and manage Workplace Services activities across the Houston and College Station offices.
Ensure offices are stocked, operational, and appropriately equipped; serve as the primary contact for office matters and workplace support requests.
Communicate office updates, operational information, and announcements, and promote a positive, collaborative office culture.
Maintain a safe, organized, and professional workplace; coordinate maintenance, repairs, furniture purchases, equipment, office layouts, and workplace improvements.
Oversee office technology and collaborate with IT on workplace technology requirements; maintain business continuity and workplace documentation.
Develop and manage office budgets with office leadership, monitor expenditures, and ensure responsible budget management.
Manage relationships with vendors, service providers, landlords, and building management; negotiate contracts, pricing, and service agreements.
Review and process invoices, ensuring correct coding, approvals, and payment routing; coordinate facilities and leasing matters with internal stakeholders.
Plan and execute internal and external office events with Marketing and other stakeholders; support client-facing events and initiatives, including occasional after-hours onsite coverage.
Support employee engagement and workplace community initiatives.
Maintain compliance with local health and safety regulations and company standards; partner with leadership and corporate teams to mitigate workplace risks.
Keep workplace procedures and documentation current and compliant; support emergency preparedness and business continuity planning.
Support Managing Directors, Directors, and practice groups with operational efficiency.
Coordinate meetings, conference room logistics, catering, and Microsoft Teams setup.
Provide administrative assistance with travel arrangements, expense reports, transportation, registrations, and other operational needs; respond to ad hoc business support requests.
Serve as the primary liaison between the Houston and College Station offices and BRG corporate departments.
Partner with Accounting, IT, HR, Legal, Portfolio Management, and other corporate functions; coordinate office initiatives and respond to corporate requests.
Partner with HR to maintain local office policies and procedures, maintain office tracking for reporting and compliance, support recruiting and onsite candidate experiences, and assist with onboarding and integration of new hires.
Ensure compliance with local labor laws, health and safety regulations, and company policies.
Support accounts payable and finance operations during process and transition efforts, with involvement expected to decrease as activities become centralized or automated.
Assist with vendor onboarding and compliance documentation; process invoices and maintain financial records.
Monitor and process AP invoice entries, resolve outstanding items, and support close activities, reporting, reconciliations, and budget tracking.
Partner with Accounting and Procurement on vendor and payment matters and contribute to process improvements that improve efficiency and service quality.