Workplace Manager - NYC

Parallel Web Systems•New York, NY

2d•Onsite

About The Position

The Workplace Manager will own Parallel’s New York City office at NeueHouse Madison Square and make the space feel like Parallel’s. The role manages the office environment, vendors, supplies, access, and meals, and addresses problems proactively. It also oversees the in-person experience for hiring and onboarding, including candidate onsites, new-hire Day 1, and guests and visitors, ensuring everyone receives the right impression of the company. The Workplace Manager will plan team gatherings, help bring company events to New York, and coordinate with People Ops and the office leads in Palo Alto and San Francisco to maintain consistency across the offices. As the NYC team grows, the role will develop playbooks that support the office’s growth without requiring the manager to personally handle every detail. Parallel describes itself as a web infrastructure company whose products help businesses build AI agents with programmatic access to the web. The company says its team works fully in person across its Palo Alto headquarters and San Francisco office.

Requirements

Experience independently running an office or workplace, ideally at a startup or in a coworking space as the only person on the ground.
Experience managing vendors, building relationships, and events without a facilities team.
Ability to manage multiple threads at once and act proactively.
Strong attention to detail and ability to notice and address issues before they are raised.
Ability to make people feel welcome.
Willingness to take on tasks without regard to whether they are above or below the job description.
Preference for improving processes rather than repeatedly handling the same tasks.

Nice To Haves

Experience running an office or workplace at a startup.
Experience working in a coworking space as the only person on the ground.

Responsibilities

Own and manage Parallel’s New York City office at NeueHouse Madison Square.
Manage the workspace, vendors, building relationships, supplies, access, and meals.
Identify and resolve office issues proactively, including supply and A/V problems.
Run the in-person aspects of hiring and onboarding, including candidate onsites and new-hire Day 1.
Welcome and support guests and visitors, creating a positive impression of the company.
Plan team gatherings and help bring company events to New York.
Work with People Ops and the Palo Alto and San Francisco office leads to keep office experiences consistent.
Create playbooks to support the NYC office as the team grows.