Workplace & Experience Manager

Lime•San Francisco, CA
•$118,000 - $125,000•Onsite

About The Position

Lime is hiring a Workplace & Experience Manager to join its Real Estate team and oversee the physical environment and end-to-end employee and visitor experience at its flagship San Francisco Headquarters. The role reports to the Senior Manager of Real Estate. Although Lime’s workforce is predominantly remote, the headquarters is a high-touch hub for executive alignment and cross-functional gatherings. The manager will oversee local vendors and develop a corporate hospitality playbook that meets Lime’s standards. The role requires onsite presence during assigned business hours, and the successful candidate must live within a commute of less than one hour from the San Francisco Headquarters. Lime is scaling toward its next stage of growth and is building a more structured, high-performing organization. This role will help design and implement systems that support speed, quality, and efficiency, balancing execution with strategy in a fast-paced, high-growth environment.

Requirements

  • At least 5 years of experience running corporate office environments, premium coworking sites, or high-end boutique hospitality environments.
  • Excellent organization and project management skills, including the ability to manage vendors, timelines, priorities, and multiple projects.
  • Exceptional communication and high emotional intelligence; comfortable interfacing directly with C-suite executives, Board members, and external partners.
  • Comfortable serving as the onsite point of contact and independently handling ambiguity or last-minute changes.
  • Must be able to commute to the San Francisco Headquarters in less than one hour.
  • Must be onsite during assigned business hours.

Nice To Haves

  • Proven track record managing corporate event logistics, catering coordination, and large-group hospitality setup.
  • Proficiency with workplace tools such as Google Workspace and Slack.
  • Basic IT troubleshooting experience for AV and meeting-room technology.

Responsibilities

  • Deliver premium hospitality and end-to-end management for executive offsites, partner engagements, and team summits.
  • Lead global gathering projects, including catering, technical infrastructure, spatial design, and local lodging logistics.
  • Develop and maintain an HQ Playbook defining standards for facility readiness, visitor welcoming, and presentation quality.
  • Procure and manage local service partners, ensuring specialized vendors and caterers meet established service-level agreements.
  • Administer the location hospitality budget by approving expenditures, tracking variances, and implementing cost efficiencies while maintaining a boutique environment.
  • Evaluate office usage trends using badge data and booking metrics, and provide strategic space-utilization guidance to leadership.
  • Refine the floor plan to support quiet focus, board meetings, and large-scale collaborative events.
  • Collaborate with IT departments to ensure conferencing spaces are fully equipped for high-performance hybrid and remote participation.

Benefits

  • Choice of medical, dental, and vision plans.
  • Company-paid life and disability insurance.
  • Company-funded mental health benefits.
  • 401(k) plan with pre-tax and Roth options.
  • Health Savings Account with a monthly company contribution.
  • Paid parental leave for birthing and non-birthing parents.
  • Fertility and family-forming benefits.
  • Unlimited vacation, paid leaves, and 10 company holidays.
  • Complimentary use of Lime vehicles in participating cities.
  • Monthly phone allowance.
  • Dedicated learning and development days.
  • Access to perks including One Medical, Wellhub, and Headspace.
  • Depending on the position, the total compensation package may include discretionary annual performance bonus opportunities and equity, subject to plan terms and eligibility requirements.
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