Workplace Experience Coordinator

AlertMedia • Austin, TX

11h • Onsite

About The Position

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. AlertMedia is seeking a Workplace Experience Coordinator to join our growing People team in our beautiful downtown Austin headquarters! In this highly visible role, you’ll help bring our culture to life by creating thoughtful, engaging experiences that make employees and visitors feel welcomed, connected, and supported.

Requirements

• One to three years of experience in workplace experience, employee engagement, hospitality, event coordination, or a related field
• Strong organizational skills and the follow-through to manage multiple programs and projects at once without dropping details
• A warm, approachable presence and excellent interpersonal skills, comfortable engaging with employees, executives, and visitors alike
• Comfort coordinating with vendors and platforms (like our employee gifting platform) without owning the vendor relationship itself
• Proficiency with common workplace tools (Microsoft 365 with heavy PowerPoint usage, Slack); experience with event-planning or gifting-platform tools is a plus
• A proactive, detail-oriented, no-task-too-small mindset, and genuine enthusiasm for creating a great employee experience
• Ability to be onsite at AlertMedia’s Austin headquarters Monday-Friday during normal office hours
• Ability to lift or move materials as needed
• Self-starter and team player, willing to jump in on all projects as needed
• Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees

Nice To Haves

• experience with event-planning or gifting-platform tools is a plus

Responsibilities

• Coordinate our culture crew and recurring culture moments: treat weeks, wellness weeks, cultural celebrations, and Friday breakfast, keeping them consistent, fun, and on-brand
• Coordinate the company-wide values awards program each quarter in partnership with the Chief People Officer
• Create a warm, well-run front-of-house experience, including visitor and interview room prep
• Provide executive assistant support to up to two of our executive leaders: calendar and meeting coordination as needed
• Partner with leaders across the business to develop engaging, informative Tuesday lunch and townhall presentations
• Own employee gifting for holidays, work anniversaries, and new babies using our employee gifting platform
• Own and grow the employee store, sourcing and ordering branded merchandise like shirts, sweaters, and hats
• Own AV, room setup, and deck prep for on-site events including Town Halls and Tuesday lunches
• Serve as a member of the Workplace Safety Committee
• Partner with the Office Manager on moments where facilities and culture intersect for logistics and all-hands setup
• Gather employee feedback after events and programs, and use it to continuously improve what comes next

Benefits

• Competitive base salary + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerous other awards
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed