Workplace Experience Concierge
The Millennium Group•Chicago, IL
•$19 - $21
About The Position
The Workplace Experience Concierge supports mailroom, concierge, and general office operations. The role handles incoming and outgoing mail and shipments, provides service to employees, visitors, and vendors, supports loading dock and event activities, and helps fulfill client requests. The position requires professionalism, flexibility, attention to detail, and a commitment to excellent customer service.
Requirements
- High school diploma or GED.
- Mailroom-related experience.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong communication, organizational, and customer service skills.
- Ability to handle confidential and sensitive information professionally.
- Ability to lift up to 50 lbs.
- Ability to multitask and work effectively in a fast-paced environment.
- Dependable, detail-oriented team player who demonstrates professionalism, flexibility, and a commitment to excellent customer service.
Nice To Haves
- Manual or electric pallet jack experience.
- Knowledge of dangerous goods shipping procedures.
Responsibilities
- Receive, sort, process, and distribute incoming mail, packages, and courier deliveries.
- Prepare outgoing mail and shipments, including packaging, labeling, and tracking.
- Process accountable mail using tracking systems and obtain delivery signatures.
- Maintain accurate mailroom records, logs, and shipping-supply inventory.
- Provide professional concierge services to employees, visitors, and vendors.
- Assist with visitor coordination, food deliveries, and general client requests.
- Support loading dock operations, including receiving, staging, and moving shipments.
- Operate manual or electric pallet jacks when properly trained and authorized.
- Properly pack and ship fragile items, including glass bottles.
- Assist with corporate event setups and breakdowns, and arrange meeting rooms.
- Coordinate daily mail drop-offs at the post office.
- Provide backup coverage and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
