Workplace Experience Concierge

The Millennium Group • Chicago, IL

5d

About The Position

The Millennium Group is seeking a reliable, customer-focused associate to support daily mailroom operations, shipping and receiving, concierge services, and general office support in a professional corporate environment. The role includes processing mail and shipments, assisting employees and visitors, supporting loading dock operations, and helping with corporate events and meeting room arrangements. The associate may also provide backup coverage and perform other duties as assigned.

Requirements

• High school diploma or GED.
• Mailroom-related experience.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential and sensitive information professionally.
• Ability to lift up to 50 lbs.
• Ability to multitask and work effectively in a fast-paced environment.
• Dependable, detail-oriented team player who demonstrates professionalism, flexibility, and commitment to excellent customer service.

Nice To Haves

• Manual or electric pallet jack experience.
• Knowledge of dangerous goods shipping procedures.

Responsibilities

• Receive, sort, process, and distribute incoming mail, packages, and courier deliveries.
• Prepare outgoing mail and shipments, including packaging, labeling, and tracking.
• Process accountable mail using tracking systems and obtain delivery signatures.
• Maintain accurate mailroom records, logs, and inventory of shipping supplies.
• Provide professional concierge services to employees, visitors, and vendors.
• Assist with visitor coordination, food deliveries, and general client requests.
• Support loading dock operations, including receiving, staging, and moving shipments.
• Operate manual or electric pallet jacks when properly trained and authorized.
• Properly pack and ship fragile items, including glass bottles.
• Assist with corporate event setups and breakdowns, and meeting room arrangements.
• Coordinate daily mail drop-offs at the post office.
• Provide backup coverage and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED