Workplace & People Ops

ResolveAI•San Francisco, CA

21h•Onsite

About The Position

Resolve AI is hiring a Workplace and People Ops Manager to build a world-class employee experience and maintain an office environment that reflects the company’s values of excellence, energy, and care. Working closely with the G&A team and company leadership, this person will own daily office management and cultural initiatives, shaping how employees, candidates, customers, and investors experience Resolve AI. The role is based in the office five days a week during core hours, when most of the team is onsite. Resolve AI is developing an autonomous AI Production Engineer to investigate and fix complex system issues. Its founders, Spiros Xanthos and Mayank Agarwal, created OpenTelemetry and led Splunk Observability. The company reports raising more than $190 million from investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers.

Requirements

Prior experience in people operations and office management, workplace coordination, or a similar role, specifically in a fast-paced or startup environment.
Strong organizational skills and ability to manage competing priorities.
High emotional intelligence and interpersonal dexterity.
A strong ownership mentality and proactive approach to solving problems.
Clear, polished written and verbal communication.
Comfort with ambiguity and ability to create structure where none exists.
Excitement about joining a hypergrowth startup with experienced founders, deeply technical teams, and a significant mission.

Responsibilities

Oversee day-to-day workplace operations and keep the office clean, organized, and energizing.
Be in the office five days a week during core hours to be available when most of the team is onsite.
Serve as the face of Resolve AI for in-office visitors.
Partner with the G&A team on logistical needs, vendor relationships, and scalable systems.
Keep food, beverages, and coffee setups consistently stocked and maintained.
Coordinate catering for lunches, dinners, and special events.
Plan and execute team events, including happy hours and offsites.
Celebrate employee milestones and achievements, including birthdays, anniversaries, and personal wins.
Support onboarding and help new hires feel welcome and integrated from Day 1.
Proactively improve office and culture processes, such as signage, storage, and supply-restocking systems.
Champion the company culture and serve as a trusted, responsive point of contact for team members.