People Ops Coordinator
About The Position
Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance 5 days/week in New York City. Air is hiring an early-career People Ops Coordinator to support core processes and help shape the employee experience for our NYC team. Most of the role is PeopleOps: supporting onboarding, recognition, employee questions, surveys and programs, with ownership growing as they ramp. The rest is working alongside our Workplace team to help the NYC office feel ready and welcoming, from day-to-day office needs to the events that bring our team together. Over time there’s room to expand their scope, either deeper into PeopleOps or further into employee experience and events, based on their interests and the team’s needs.
Requirements
- Experience: 0-2 years in full-time or internship roles, ideally in the PeopleOps, Events or Hospitality space.
- Technical ability: Proficient in Google Workspace + Slack. Rippling and Ramp is a plus.
Nice To Haves
- Rippling and Ramp is a plus.
Responsibilities
- Shape the employee experience at Air
- Own the new hire experience: coordinate onboarding logistics, make sure laptops, accounts and desks are ready, and give every new teammate a warm welcome on day one.
- Own recognition and milestone moments, like work anniversaries, team wins and welcome celebrations, so people feel seen.
- Be a first stop for employee questions on policies, benefits and People processes, and know when to loop in the right People team member.
- Run employee surveys, track the results and help turn feedback into programs that shape life at Air.
- Support offboarding, benefits enrollment windows and other lifecycle moments with care and accuracy.
- Partner with our People team
- Help keep employee records, onboarding documents and People Ops processes organized, accurate and confidential.
- Support People programs such as engagement initiatives, wellness offerings, team events and culture-building moments.
- Help spot where our people processes could be smoother and suggest improvements.
- Support the NYC office
- Pitch in on day-to-day office needs, like restocking, flagging repairs and greeting guests, and looping in Workplace for anything bigger
- Help coordinate in-office moments, like team lunches, events and new hire desk setups.
- Bring fresh ideas that make the space work better and feel more like us.
Benefits
- Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth.
- Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.
- Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.
- Competitive Compensation: The compensation range for this role is USD $62,000 - $105,000 + equity, commensurate with experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
