People Ops Generalist

Vitable•Philadelphia, PA

3d•Hybrid

About The Position

Vitable is a health benefits platform designed for every worker, making it easy for employers to offer high-quality healthcare to their teams. This role serves as the daily engine of the People Ops function, acting as the first point of contact for employees and ensuring all tasks are completed. It is a hands-on, high-volume position requiring attention to detail and the ability to manage various HR-related tasks efficiently.

Requirements

1–3 years in HR, people operations, or another detail-heavy operations role
Experience with an HRIS (Rippling a plus)
A track record of managing high-volume recurring work without letting things slip, and good instincts for what to do when everything feels urgent
Discretion with sensitive employee information
Comfort with ambiguity — when you hit something new, you dig in and find the answer
Based in Philadelphia, onsite ~3 days/week - must live in the greater Philadelphia area

Nice To Haves

Rippling experience

Responsibilities

Onboarding and offboarding, end to end — offer letters, orientation scheduling, Rippling setup, equipment shipping, and on the other side, termination processing, access deprovisioning within SLA, COBRA notices, and separation paperwork.
Employee records and systems — keeping Rippling accurate as addresses, managers, and employment statuses change, and troubleshooting access issues as the front line.
Employee support — benefits questions, PTO, equity access, verification requests, and daily HR requests, routing what's outside your scope to the right specialist.
Support semi-monthly payroll prep, open enrollment logistics, leave tracking with our administration partner, mail triage, and EOR/contractor onboarding.