People Ops Generalist

Vitable•Philadelphia, PA

1d•Hybrid

About The Position

The People Operations Generalist will be the daily engine of the People Ops function, serving as the first point of contact for employees and ensuring smooth daily operations. This is a hands-on, high-volume role that involves managing various HR tasks from new hire setup to employee support and administrative duties.

Requirements

1–3 years in HR, people operations, or another detail-heavy operations role.
Experience with an HRIS (Rippling a plus).
A track record of managing high-volume recurring work without letting things slip.
Good instincts for what to do when everything feels urgent.
Discretion with sensitive employee information.
Comfort with ambiguity and the ability to find answers independently.
Must live in the greater Philadelphia area.

Nice To Haves

Experience with Rippling.

Responsibilities

Manage onboarding and offboarding processes from end to end, including offer letters, orientation scheduling, Rippling setup, equipment shipping, termination processing, access deprovisioning within SLA, COBRA notices, and separation paperwork.
Maintain accurate employee records and systems in Rippling, updating information such as addresses, managers, and employment statuses, and troubleshoot employee access issues.
Provide employee support for benefits questions, PTO, equity access, verification requests, and daily HR requests, escalating issues outside of scope to the appropriate specialist.
Support semi-monthly payroll preparation.
Assist with open enrollment logistics.
Track leaves of absence with the administration partner.
Triage incoming mail.
Onboard EOR/contractors.