Workforce Program Coordinator

University of Arkansas • Fayetteville, AR

2d

About The Position

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. The Workforce Program Coordinator supports the Professional and Workforce Development training portfolio by coordinating program information, instructor communication, and course delivery needs. This position develops and maintains a clear understanding of all programs in the training portfolio, supports marketing and communications with accurate course information and audience guidance, and coordinates with trainers to ensure smooth development and delivery. The Workforce Program Coordinator also supports employer training efforts by documenting needs and working with the team to translate them into feasible training solutions. This position reports to the Director of Professional and Workforce Development. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor’s degree from an accredited institution of higher education
• At least two years of experience in continuing education, workforce development, program coordination, training operations, or a related field
• Demonstrated ability to coordinate work across multiple stakeholders, manage competing priorities, and produce clear written documentation
• Knowledge of non-credit or workforce training programming
• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to interpret information, ask good questions, and document decisions clearly
• Ability to work effectively with a wide range of constituencies and build productive working relationships
• Problem-solving and critical thinking skills

Nice To Haves

• Experience supporting non-credit programming in a higher education setting or working with trainers
• Experience with employer-based training solutions, including needs assessment and program scoping
• Experience developing program descriptions, audience guidance, or marketing support materials

Responsibilities

• The Workforce Program Coordinator supports the Professional and Workforce Development training portfolio by coordinating program information, instructor communication, and course delivery needs.
• This position develops and maintains a clear understanding of all programs in the training portfolio, supports marketing and communications with accurate course information and audience guidance, and coordinates with trainers to ensure smooth development and delivery.
• The Workforce Program Coordinator also supports employer training efforts by documenting needs and working with the team to translate them into feasible training solutions.
• This position reports to the Director of Professional and Workforce Development.
• Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level