Program Coordinator- Local Workforce Impact Programs

Frederick County Government•Frederick County Workforce Services - Frederick, MD

2d•Onsite

About The Position

The Program Coordinator supports Local Workforce Impact Programs by delivering services to specialized populations and barrier-impacted jobseekers. This role conducts community outreach, coordinates program activities, facilitates workshops, and performs intake and eligibility screening. The coordinator provides individualized service navigation to help participants achieve their employment and training goals. The position performs a range of paraprofessional and professional coordination duties, working closely with internal and external stakeholders to ensure high-quality service delivery. Regular face-to-face interaction with customers is required. The coordinator also collects and maintains program data, performing basic to intermediate analysis to support reporting and program improvement. Supervision is received from the Manager Workforce Programs.

Requirements

Associate’s degree in public administration, business administration, or a related field.
2 years of experience in education, human services, training, grants, workforce development, service coordination, or similar.
Possession of a valid driver’s license
High School diploma with 4 years experience as described above
Bachelor’s degree in public administration, business administration or related field.
Ability to maintain County Authorized Driver privileges
Knowledge of local training schools and community services/employment opportunities
Knowledge of laws, regulations, and requirements regarding the development and implementation of workforce development/employment and training programs
Working knowledge of career development, adult education, job search assistance (resume writing, interviewing) and labor market information
Knowledge of workforce development system and/or employment and training programs and services for un/underemployed individuals
Skilled in verbal and written communication
Skilled in the use of office equipment, computers and related software applications
Interviewing and assessment skills to effectively assess customer strengths and needs and develop strategic plans to assist in progressing career paths
Curriculum development, lesson planning, and group instruction skills, with the ability to conduct group educational activities
Ability to establish and maintain effective working relationships and communication with coworkers, other county departments, program participants, and the general public
Ability to understand and analyze various types of program participation metrics
Ability to effectively represent Frederick County Workforce Services to the public, business, and local, state, and federal officials
Ability to independently manage projects and produce outcomes consistent with objectives
Ability to be flexible and adapt to program and project changes and priorities
Ability to effectively organize work, establish priorities, manage time, and complete assigned duties with minimal supervision in a fast-paced environment
Ability to problem solve and collaborate as part of a team
Ability to navigate and organize meetings through digital literacy with various programs
Ability to create and edit content for newsletters, promotional materials, etc.
Ability to create reports and presentations
Ability to prepare cohesive documentation with few errors that reflects appropriate information
Ability to develop and maintain effective working relationships and partnerships
Ability to obtain and maintain knowledge of assigned program and its operations

Nice To Haves

Secondary written and spoken language skills (Spanish or other)
Related workforce development certifications

Responsibilities

Maintain office website, coordinate with project managers, and assist in developing program outreach materials
Create newsletters, coordinate outreach meetings, community events, and gather information for annual reports
Research, implement, and provide technical support on new technology resources/platforms to improve workflow, outcomes, and access to program services
Update and maintain office records and other manual and computerized files and filing systems
Develop and administer workforce training and workshops
Develop and implement targeted outreach strategies, conduct community-based engagement (including Mobile Career Center events, hiring fairs, and partner meetings), and build strong partnerships with community organizations and employers to expand program reach
Specializes in the coordination, eligibility determination, and tracking and analyzing data for programs under several federal, state, and local grants
Assist in planning, preparing, and implementing program activities
Facilitate group workshops and individualized employment readiness sessions; provide coaching, mentorship, and barrier-mitigation support using trauma-informed, strengths-based, and motivational interviewing approaches.
Develop individualized employment and training plans and connect participants to supportive services such as transportation, childcare, reentry supports, and recovery resources
Ensure program activities align with federal, state, and local workforce requirements; maintain awareness of internal policies, grant rules, and reporting needs.
Support process improvement efforts and apply workforce development best practices to strengthen program quality and service delivery
Review applications and determine appropriate employment service
Conduct intake, eligibility screenings, and needs assessments; maintain electronic case files and ensure timely, accurate data entry into approved systems
Track participant outcomes, prepare supportive service and training funding requests, and create vouchers
Coordinate the Mobile Career Center (MCC) outreach schedule, including site logistics, staff assignments, community partner coordination, and maintenance of outreach activity records and mileage documentation.
Serve as an authorized MCC operator and coordinate the training of staff on Mobile Career Center operations, safety practices, and equipment use; maintain required operational records.
Perform other related duties as required

Benefits

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options
Generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan)
Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.
Employee Assistance Program
Employee Wellness Program
Generous Tuition Reimbursement Program
Deferred Compensation Plan
Legal Resources
Supplemental Life Insurance
Critical Illness, Accident, and Hospital Indemnity Insurance
Lifetime Benefit with Long Term Care plan