Workforce Operations Coordinator

Calista Brice•Anchorage, IN

3d•Onsite

About The Position

The Workforce Operations Coordinator works onsite in Anchorage, Alaska, serving as a liaison between Human Resources and Operations. The role provides workforce coordination and administrative support from hiring through project deployment and ongoing operations. It coordinates onboarding, employee travel and housing, training, workforce documentation and tracking, recruiting-related operations, and employee readiness. The position works with Operations, Human Resources, Information Technology, Safety, Project Management, and other departments to communicate workforce needs and support timely deployment to projects throughout Alaska. The coordinator maintains workforce meeting materials, records, management documentation, and workforce data in systems such as Smartsheet. The role supports recruiting and hiring coordination, employee start dates, onboarding schedules, orientation, training, equipment and system access, and employee guidance on company systems and operational processes. It also manages travel and housing logistics, prepares workforce reports, supports workforce planning, handles confidential information, and identifies opportunities to improve coordination and administrative processes. The position has no supervisory responsibilities. Work is primarily performed in a fast-paced professional office environment using computers, telephones, and standard office equipment. Occasional travel between company facilities or to project locations may be required, with varying indoor and outdoor conditions. The role requires adaptability to changing priorities, schedules, and operational needs.

Requirements

High school diploma or equivalent.
Two years of experience in workforce coordination, operations support, employee logistics, administrative coordination, or a related field.
Valid state driver's license and qualification to operate a vehicle under the Company's Driving Policy.
Ability to pass drug, driving, and background screening.
Strong attention to detail and follow-through, including tracking multiple workforce activities to completion.
Ability to independently organize, prioritize, and manage multiple assignments and changing priorities in a fast-paced operational environment.
Strong problem-solving skills, including identifying coordination issues, determining next steps, and escalating concerns when needed.
Ability to coordinate onboarding, project deployment, travel, housing, equipment, training, and other workforce readiness logistics.
Ability to coordinate and communicate across HR, Operations, IT, Safety, Project Management, and other departments.
Ability to track employee workforce readiness and identify outstanding requirements that could affect onboarding, assignments, or deployment.
Strong written and verbal communication skills with employees, managers, internal departments, vendors, and other stakeholders.
Ability to build and maintain effective working relationships.
Ability to recognize issues requiring involvement from HR, Safety, IT, management, or other departments and direct or escalate them appropriately.
Ability to handle confidential and sensitive employee information discreetly and in accordance with company requirements.
Ability to learn and use workforce management, reporting, and collaboration systems, including Smartsheet, SharePoint, Workday, and other applicable systems.
Ability to gather, organize, and communicate workforce information for staffing, employee availability, project assignments, and operational planning.
Ability to provide clear guidance on company systems, operational processes, and workforce requirements within the scope of the position.
Ability to adapt to changing workforce needs, project schedules, employee assignments, and operational priorities.
Sound judgment and responsiveness when handling time-sensitive logistics, schedule changes, and deployment needs.
Customer-service mindset and commitment to timely, professional, solution-oriented support.
Commitment to fairness, consistency, accountability, and continuous improvement.

Nice To Haves

Experience supporting construction, industrial, or remote project operations.
Associate or bachelor's degree in business administration, management, human resources, or a related field.
Experience with Smartsheet, SharePoint, or similar workflow and collaboration tools.
Experience coordinating employee travel, housing, transportation, onboarding, or other workforce logistics.
Experience supporting employee onboarding, workforce readiness, training coordination, or project deployment activities.

Responsibilities

Coordinate workforce meeting agendas, gather agenda items, prepare supporting information, distribute meeting notes, track action items, and follow up with responsible parties.
Maintain workforce and resource management tracking systems, including Smartsheet, and keep workforce data accurate.
Track workforce assignments, staffing changes, employee availability, and anticipated workforce needs for operational planning and project deployment.
Maintain management documentation logs, workforce records, and related administrative documentation.
Liaise between Human Resources and Operations on corrective action forms and other workforce matters.
Identify process gaps and opportunities to improve workforce administration, coordination, communication, tracking, and follow-up.
Support recruiting coordination by facilitating communication, gathering information, following up between HR and operational management, and assisting with interview coordination as needed.
Coordinate with Operations and hiring managers to provide information and documentation requested by HR for Workday processes and hiring activities.
Coordinate employee start dates and onboarding schedules with Human Resources, Operations, and hiring managers.
Coordinate with IT and Operations to support new employees' equipment, system access, and other post-hire needs.
Coordinate and facilitate STG-specific new employee orientation and operational onboarding after HR onboarding is complete.
Train and guide employees on company systems and operational processes, including mobile and computer applications, timekeeping and payroll systems, daily reporting, SharePoint, Smartsheet, and other workforce tools.
Ensure new employees receive required resources, access, training, and support for integration into the workforce.
Coordinate cross-functional onboarding activities among Human Resources, IT, Operations, and Safety.
Coordinate employee housing, accommodations, and workforce lodging assignments, including arrangements with vendors and company housing facilities in Anchorage and Bethel.
Coordinate employee travel, flights, lodging, rental vehicles, and onboarding-related workforce logistics.
Track travel schedules, communicate changes, and support timely workforce deployment to project locations.
Prepare workforce reports and maintain accurate, current workforce records and information across workforce management systems.
Assist leadership with workforce planning, staffing reports, operational reporting, and administrative support.
Handle confidential employee and workforce information in accordance with company policies and applicable regulations.
Collaborate with HR and Operations to improve workforce coordination, communication, tracking, and administrative processes.
Work collaboratively and respectfully with employees, coworkers, managers, and cross-functional departments.
Operate a motor vehicle for company-related purposes and work in a constant state of alertness and safely.
Perform other duties as assigned.

Benefits

Competitive wages and bonus programs.
Annual performance reviews with training recommendations.
Mentorship program.
Tuition reimbursement.
Annual safety gear reimbursement allowance of $350.
Health insurance through the Federal Employee Benefit Program, with multiple plans.
FSA health care and/or dependent care, and HSA with HDHP.
Dental insurance.
Vision insurance.
Employee Assistance Program for employees and their families.
Company-paid life insurance, AD&D, and LTD.
Voluntary life insurance and AD&D, as well as STD, accident, cancer/critical illness, and whole life insurance.
Paid sick leave.
Paid time off based on years of service, ranging from 15 days for 0–2 years of service to 37.5 days for 20 or more years.
Ten regular holidays and one work-anniversary floating holiday after one year of service, to be used within the calendar year.
401(k) match of $0.50 per dollar contributed, up to 6% of employee contribution.