Workforce Operations Coordinator

Calista Corporation•Anchorage, AK

4d•$29 - $30•Onsite

About The Position

The Workforce Operations Coordinator works onsite in Anchorage, Alaska, serving as a liaison between Human Resources and Operations. The role provides workforce coordination and administrative support throughout employees’ transition from hire through project deployment and ongoing operations. Key areas include company-specific onboarding, employee travel and housing logistics, training coordination, workforce documentation and tracking, and operational support for recruiting and hiring. Working with Operations, Human Resources, Information Technology, Safety, Project Management, and other departments, the coordinator facilitates communication, tracks workforce needs and readiness, coordinates employee logistics, and supports timely deployment to projects throughout Alaska. The role also provides operational support to employees and management and helps ensure workforce needs are directed to the appropriate departments. This position has no supervisory responsibilities.

Requirements

High school diploma or equivalent.
Two years of experience in workforce coordination, operations support, employee logistics, administrative coordination, or a related field.
Valid state driver’s license and qualification to operate a vehicle under the Company’s Driving Policy.
Ability to pass drug, driving, and background screening.
Strong attention to detail and follow-through, including tracking multiple activities to completion.
Ability to organize, prioritize, and manage assignments and changing priorities independently in a fast-paced operational environment.
Problem-solving skills, including identifying coordination issues, determining next steps, and escalating concerns when necessary.
Ability to coordinate onboarding, project deployment, travel, housing, equipment, training, and other workforce readiness logistics.
Ability to communicate and coordinate effectively across Human Resources, Operations, Information Technology, Safety, Project Management, and other departments.
Ability to track employee workforce readiness and identify outstanding requirements that may affect onboarding, assignments, or deployment.
Strong written and verbal communication skills with employees, managers, internal departments, vendors, and other stakeholders.
Ability to build and maintain effective working relationships.
Ability to recognize matters requiring involvement from Human Resources, Safety, Information Technology, management, or other departments and appropriately direct or escalate them.
Ability to handle confidential and sensitive employee information discreetly and in accordance with company requirements.
Ability to learn and use workforce management, reporting, and collaboration systems.
Ability to gather, organize, and communicate workforce information for staffing, availability, assignments, and operational planning.
Ability to provide clear instruction and guidance on company systems, operational processes, and workforce requirements within the scope of the position.
Ability to adapt to changing workforce needs, project schedules, employee assignments, and operational priorities.
Ability to respond and exercise sound judgment regarding time-sensitive logistics, schedule changes, and deployment needs.
Customer-service mindset and ability to provide timely, professional, solution-oriented support.
Commitment to fairness, consistency, accountability, and continuous improvement.
Ability to operate a motor vehicle for company-related purposes.

Nice To Haves

Experience supporting construction, industrial, or remote project operations.
Associate or bachelor’s degree in business administration, management, human resources, or a related field.
Experience with Smartsheet, SharePoint, or similar workflow and collaboration tools.
Experience coordinating employee travel, housing, transportation, onboarding, or other workforce logistics.
Experience supporting employee onboarding, workforce readiness, training coordination, or project deployment.

Responsibilities

Coordinate workforce meeting agendas, gather agenda items, and prepare supporting information.
Document and distribute workforce meeting notes, track action items, and coordinate follow-up.
Maintain workforce and resource management tracking systems, including Smartsheet, and ensure workforce data is accurate.
Track workforce assignments, staffing changes, employee availability, and anticipated workforce needs for operational planning and project deployment.
Maintain management documentation logs, workforce records, and related administrative documentation.
Liaise between Human Resources and Operations regarding corrective action forms and other workforce matters.
Identify process gaps and opportunities to improve workforce administration, coordination, communication, tracking, and follow-up.
Support recruiting coordination by facilitating communication, gathering information, and following up between Human Resources and operational management.
Support interview coordination and provide operational information to Human Resources and hiring managers as needed.
Coordinate with Operations and hiring managers to gather and provide information and documentation requested by Human Resources for Workday processes and hiring activities.
Coordinate employee start dates and onboarding schedules among Human Resources, Operations, and hiring managers.
Coordinate with IT and Operations on equipment, system access, and other post-hire needs.
Coordinate and facilitate STG-specific new employee orientation and operational onboarding after the Human Resources onboarding process.
Provide employees with training and guidance on company systems and operational processes, including applications, timekeeping and payroll systems, daily reporting, SharePoint, Smartsheet, and other workforce tools.
Ensure new employees receive the resources, access, training, and support needed to integrate into the workforce.
Coordinate onboarding activities across Human Resources, Information Technology, Operations, and Safety.
Coordinate employee housing arrangements, accommodations, and workforce lodging assignments.
Manage workforce housing logistics with vendors and company housing facilities, including those in Anchorage and Bethel.
Coordinate employee travel, flights, lodging, rental vehicles, and related workforce logistics for onboarding.
Track travel schedules, communicate changes, and support timely workforce deployment to project locations.
Prepare workforce reports and maintain accurate, current workforce records to support operational planning and management.
Maintain accurate workforce information across workforce management systems.
Assist leadership with workforce planning, staffing reports, operational reporting, and administrative support.
Handle confidential employee and workforce information in accordance with company policies and applicable regulations.
Collaborate with Human Resources and Operations to identify improvements to workforce coordination, communication, tracking, and administrative processes.
Work collaboratively and respectfully with employees, coworkers, managers, and cross-functional departments.
Work in a constant state of alertness and in a safe manner.
Perform other duties as assigned.

Benefits

Competitive wages and bonus programs.
Annual performance reviews with training recommendations.
Mentorship program.
Tuition reimbursement.
Annual safety gear reimbursement allowance of $350.
Health insurance through the Federal Employee Benefit Program, with multiple plan options.
Flexible spending accounts for health care and/or dependent care, and health savings account options with an HDHP.
Dental insurance.
Vision insurance.
Employee Assistance Program for employees and their families.
Company-paid life insurance, AD&D, and LTD.
Voluntary life insurance and AD&D, as well as short-term disability, accident, cancer/critical illness, and whole life insurance.
Paid sick leave.
Paid time off that increases with years of service for eligible employees working 2,080 regular hours per year.
Ten regular holidays and one work-anniversary floating holiday after one year of service.
401(k) match of $0.50 per dollar contributed, up to 6% of the employee’s contribution.