Workforce Architect Analyst I, FIS University Program

FIS Global • Jacksonville, FL

6d

About The Position

As a Workforce Architect Analyst I, you will support the Workforce Architecture team in building evidence that connects changes in work to workforce decisions. Working with experienced Workforce Architects and functional partners, you will document how work is performed, analyze how AI and other changes are reshaping tasks and workflows, and identify implications for roles, skills, capabilities, and capacity. This early-career role is suited to someone who is analytical, curious, and interested in how AI is changing work and the workforce.

The role is part of FIS’s two-year, full-time 2027 University Program, which includes team projects, community service activities, professional development seminars, and AI-enabled learning sprints. The program begins in 2027, and this position has a January 25, 2027 start date.

Requirements

• Bachelor’s degree in business, analytics, human resources, industrial/organizational psychology, economics, data analytics, information systems, or a related field.
• Foundational experience with data analysis, process/workflow analysis, workforce or people analytics, business analysis, or transformation through coursework, internships, projects, or professional experience.
• Strong analytical and problem-solving skills, with the ability to organize information, identify patterns, and communicate findings clearly.
• Comfort working with data, spreadsheets, visualization, or collaboration tools to develop analyses and support decision-making.
• Interest in AI, emerging technologies, and how changing work affects roles, skills, and workforce needs.
• Curiosity, attention to detail, and the ability to work effectively with cross-functional teams.

Responsibilities

• Support discovery and documentation of current work at the task and workflow level, including handoffs, systems, data, controls, and where human judgment is applied.
• Gather and analyze workflow, role, skill, capability, and workforce data to help establish clear baselines.
• Document how work is changing, including what may be eliminated, simplified, automated, AI-augmented, agent-enabled, or retained for human expertise, and identify potential implications for roles and skills.
• Assist with workforce-impact analyses and scenarios, using data and evidence to test assumptions and support decisions.
• Maintain clear traceability between changes in work, source evidence, and resulting workforce implications.
• Support development of future-state role and capability requirements, including human-in-the-loop responsibilities and decision points.
• Use AI to organize discovery evidence, compare sources, identify themes, and draft analysis, while validating outputs against source material.
• Prepare clear analysis and materials for Workforce Architects and business partners, and support tracking of outcomes as redesigned work is implemented.

Benefits

• Competitive salary and excellent benefits.
• Opportunity to work on challenging and relevant issues in financial services and technology.
• Professional education and personal development possibilities.
• Time to support charities and give back to the community.
• A work environment built on collaboration, flexibility, and respect.
• Participation in team projects, community service activities, and professional development seminars through the FIS University Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level