Workforce Architect Analyst Lead

FIS•Jacksonville, FL

About The Position

Under general supervision, the Workforce Architect Analyst Lead contributes to integrating advanced technologies into business systems and ensuring alignment with organizational needs. The role uses advanced data analytics to generate actionable insights and support decision-making, and coordinates large or complex technology-driven enhancements to business systems, supporting a smooth transition for business users and addressing immediate concerns. The position develops and configures technology solutions to address complex business challenges, improve operational efficiency, and align business systems with emerging technology standards. It evaluates and maintains existing technology and systems for optimization, reliability, security, and performance. The role also documents analysis processes, findings, and testing results, and contributes to testing new systems and updates against specified requirements. This is a developing technical role focused on semi-complex, non-routine problems with limited supervision. The employee applies technical knowledge and advanced problem-solving methods, analyzes multifaceted issues, communicates detailed insights and guidance across the organization, and is expected to manage semi-complex assignments independently. A university degree or equivalent experience is required.

Requirements

  • A university degree or equivalent experience is required.
  • Ability to address semi-complex, non-routine problems with limited supervision.
  • Ability to apply technical knowledge to develop innovative solutions and improve outcomes.
  • Ability to analyze multifaceted issues, consider various factors, and apply advanced problem-solving methods.
  • Ability to manage semi-complex assignments independently.

Responsibilities

  • Integrate advanced technologies into business systems in alignment with organizational needs.
  • Administer data analytics using advanced techniques to extract actionable insights and support decision-making.
  • Coordinate large or complex technology-driven business-system enhancements and support transitions for business users.
  • Implement technology solutions to address complex business challenges and improve operational efficiency.
  • Document analysis processes, findings, and testing results to support system maintenance and future development.
  • Contribute to testing new systems and updates, checking requirements and identifying issues for resolution.
  • Configure technology solutions to optimize business systems and align them with emerging technological standards.
  • Evaluate existing technology to identify opportunities for optimization and improvement in alignment with business needs.
  • Maintain technology-driven systems to support reliability, security, and optimal performance.
  • Analyze multifaceted issues and manage semi-complex assignments independently.
  • Communicate detailed insights and guidance across the organization.
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