Workforce Architect Analyst Lead

FIS Global•Jacksonville, FL

About The Position

Under general supervision, the Workforce Architect Analyst Lead contributes to integrating advanced technologies into business systems and ensuring alignment with organizational needs. The role uses advanced data analytics to produce actionable insights that support decision-making, and coordinates large or complex technology-driven business-system enhancements to help ensure smooth transitions for business users. The position applies practical technical knowledge to develop innovative solutions to complex business challenges and improve operational efficiency. It documents analysis processes, findings, and test results; contributes to testing new systems and updates; configures technology solutions; evaluates existing technology for opportunities to optimize it; and maintains technology-driven systems for reliability, security, and performance. This developing technical role addresses semi-complex, non-routine problems with limited supervision. The colleague analyzes multifaceted issues, applies advanced problem-solving methods, communicates detailed insights and guidance across the organization, and manages semi-complex assignments independently. A university degree or equivalent experience is required.

Requirements

  • A university degree or equivalent experience is required.
  • Relevant combination of work and education.
  • Technical knowledge and experience addressing semi-complex, non-routine problems with limited supervision.

Responsibilities

  • Integrate advanced technologies into business systems in alignment with organizational needs.
  • Administer data analytics using advanced techniques to extract actionable insights and support decision-making.
  • Coordinate large or complex technology-driven business-system enhancements and support smooth transitions for business users.
  • Implement technology solutions to address complex business challenges and improve operational efficiency.
  • Document analysis processes, findings, and testing results to support system maintenance and future development.
  • Contribute to testing new systems and updates, verifying requirements and identifying issues for resolution.
  • Configure technology solutions to optimize business systems and align them with emerging technology standards.
  • Evaluate existing technology to identify opportunities for optimization and improvement in line with business needs.
  • Maintain technology-driven systems to support reliability, security, and optimal performance.
  • Analyze multifaceted issues and apply advanced problem-solving methods to develop innovative solutions.
  • Communicate detailed insights and guidance across the organization.
  • Manage semi-complex assignments independently.
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