About The Position

The Workforce Absence Payroll Coordinator processes payroll actions based on changes in leave status, ensures accurate and timely data entry, and supports high-quality customer service as a contact for internal and external customers and clients. The role applies leave and disability codes to payroll and time-and-attendance systems, reviews claim accuracy, processes and balances colleague time-card files according to client paid-time-off policies, and responds to questions about plan provisions and administrative procedures. The coordinator also assists with evaluating absence-program results and best practices, supports management projects, and performs other assigned duties and quality-program activities. The position requires two years of administrative support experience or an equivalent combination of education and experience. A bachelor’s degree with business- or computer-related coursework is preferred, as is Human Resources or payroll experience. The role calls for knowledge of leave-of-absence, workers’ compensation, and disability-leave regulations, along with communication, analytical, organizational, interpersonal, and computer skills. The work environment may involve mental demands such as clear and conceptual thinking, sound judgment and discretion, managing work-related stress and multiple priorities, and meeting deadlines. Physical demands include computer keyboarding and travel as required. Auditory and visual demands include hearing, vision, and talking. Reasonable accommodations will be considered when applicable and appropriate.

Requirements

  • Two years of administrative support experience, or an equivalent combination of education and experience.
  • Working knowledge of leave-of-absence, workers’ compensation, and disability-leave regulations.
  • Oral and written communication skills.
  • Computer literacy, including Microsoft Office products.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed performance competencies.

Nice To Haves

  • Bachelor’s degree with business- or computer-related courses from an accredited university or college.
  • Human Resources or payroll experience.

Responsibilities

  • Accurately interpret the leave and disability claims data coding hierarchy and enter the correct leave and disability codes into payroll and time-and-attendance systems.
  • Review reports for claim accuracy.
  • Process and balance colleague time-card files according to client paid-time-off policies.
  • Respond to Human Resources and internal business-partner inquiries about plan provisions and administrative procedures.
  • Assist the department in evaluating absence-program results and best practices in absence administration.
  • Assist management with special projects as assigned.
  • Perform other duties as assigned and support the organization’s quality program(s).
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