Benefits and Absence Coordinator

Norwegian Cruise Line • Miami, FL

4d

About The Position

The Benefits and Absence Coordinator supports administration of team member benefits, leave of absence, and retirement programs. The role maintains related HR data, helps ensure compliance with applicable benefit and leave laws, assists team members with routine questions and issues, and supports benefits communications and events. The coordinator also performs other job-related functions as assigned.

Responsibilities

• Ensure compliance with Section 125, ADA, ERISA, FSA, COBRA, HIPAA, PPACA, FMLA, and other applicable state and federal benefits laws.
• Follow policies and procedures that support organizational and business goals.
• Update and maintain HR systems with relevant benefits, leave of absence, and retirement data.
• Assist with monitoring Benefits and Leave Administration mailboxes daily.
• Coordinate leave accrual for eligible team members and crew members in the HRIS system; investigate exceptions and ensure enrollment accuracy and proper process operation.
• Administer team member benefit plan enrollments and changes in Workday and insurance carrier systems.
• Follow up with team members to obtain missing enrollment information.
• Ensure electronic data interface files are created and transmitted to carriers on time; review exception reports and investigate and resolve discrepancies.
• Provide team members with routine information, clarification, and resolution regarding benefits and leave issues.
• Assist with New Hire Orientation by presenting benefits information and answering team member questions.
• Participate in planning and coordinating open enrollment, benefit fairs, and related communications campaigns.
• Coordinate team member Benefits and Wellness activities as instructed, including events from planning through implementation.
• Perform other job-related functions as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed