Talent & Culture - Benefits Leave of Absence Coordinator
About The Position
The HR Leave and Benefits Coordinator administers employee leave programs and manages benefits enrollment and inquiries. The role ensures compliance with applicable federal, provincial, and local regulations and collective bargaining agreements across four unions, while providing empathetic and inclusive support to employees regarding leave and benefits options. The position is remote based out of NYC, with the possibility of occasional office attendance. The job listing also describes the work environment as hybrid or on-site, in a collaborative setting with frequent interaction with union representatives and employees. The position is 28 hours per week and may require occasional extended hours during peak periods, such as open enrollment.
Requirements
- At least 2 years of HR experience focused on leave and benefits administration.
- Strong knowledge of FMLA, ADA, HIPAA, COBRA, and other relevant regulations.
- Familiarity with collective bargaining agreements and union processes.
- Excellent organizational and time management skills.
- High attention to detail and accuracy.
- Strong interpersonal and communication skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
Nice To Haves
- Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
- Experience working in a unionized environment (strongly preferred).
- Bilingual ability.
- Experience with DayForce (HCM).
- Experience with unions.
Responsibilities
- Coordinate and manage employee leaves, including FMLA, ADA, parental, medical, personal, and union-specific leaves.
- Serve as the main point of contact for employees on leave-related matters.
- Document and track leave requests accurately.
- Communicate with managers, payroll, and union representatives to support correct leave coding and pay adjustments.
- Maintain compliance with applicable laws, internal policies, and collective agreements.
- Assist with benefits enrollment, changes, and terminations.
- Respond to employee inquiries about health, dental, vision, life insurance, disability, and retirement plans.
- Liaise with benefits providers and union benefit trusts to resolve issues.
- Support annual open enrollment processes.
- Maintain accurate benefits records and ensure timely updates in HRIS.
- Prepare and submit required reports and documentation.
- Stay current on changes in leave and benefits laws, union agreements, and best practices.
- Clearly and empathetically communicate employees’ rights and options.
- Educate employees on available benefits and leave policies.
- Conduct benefits orientations for new hires.
- Collaborate with union representatives to support consistent and fair application of policies.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
