Benefits and Absence Coordinator

Norwegian Cruise Line Holdings Ltd.•Miami, FL

About The Position

The Benefits and Absence Coordinator supports benefits and leave administration for team members and crew members. The role helps ensure compliance with applicable federal and state benefit and leave laws, maintains related data in HR systems, assists with enrollments and leave accruals, and provides routine guidance on benefits and leave matters. The coordinator also supports new-hire benefits orientation, open enrollment, benefit fairs, communications, and wellness activities.

Responsibilities

Ensure compliance with Section 125, ADA, ERISA, FSA, COBRA, HIPAA, PPACA, FMLA, and other applicable state and federal benefits laws.
Follow policies and procedures that support organizational and business goals.
Update and maintain HR systems with relevant benefits, leave of absence, and retirement data.
Assist with monitoring Benefits and Leave Administration mailboxes daily.
Coordinate the leave accrual process for eligible team members and crew members in the HRIS system, investigate exceptions, verify enrollment accuracy, and ensure the process is working as designed.
Administer team member benefit plan enrollments and changes in Workday and insurance carrier systems, and follow up to obtain missing enrollment information.
Ensure electronic data interface files with carriers are created and transmitted on time; review exception reports and investigate and resolve discrepancies.
Assist team members with routine information, clarification, and resolution regarding benefits and leave issues.
Assist with New Hire Orientation by presenting benefits information and responding to team member questions.
Participate in planning and coordinating open enrollment, benefit fairs, and related communication campaigns.
Coordinate team member Benefits and Wellness activities as instructed, including events from planning through implementation.
Perform other job-related functions as assigned.