Workers’ Compensation Coordinator
Saint Francis Health System•Tulsa, OK
About The Position
The Workers’ Compensation Coordinator coordinates all aspects of pre-visit workers’ compensation cases for patients within the practice. The role serves as a liaison between patients, providers, employers, workers’ compensation case managers, and other parties to support timely authorization, scheduling, documentation, and claim processing. The position is with Orthopedics - TBJ Admin - Warren Clinic in Tulsa, Oklahoma.
Requirements
- High school diploma or GED.
- At least 2 years of experience in case management, medical billing, medical office administration, or workers’ compensation coordination.
- Knowledge of Microsoft 365 and other applicable software.
- Knowledge of workers’ compensation processes, insurance verification, authorizations, and medical terminology.
- Knowledge of third-party billing coordination and claims processing.
- Knowledge of EMR systems and medical scheduling software.
- Strong organizational skills and ability to manage multiple cases and deadlines simultaneously.
- Effective interpersonal skills.
- Excellent written and verbal communication skills, presenting information clearly and concisely.
- Detail-oriented with strong problem-solving and follow-up abilities.
Nice To Haves
- Associate’s degree.
Responsibilities
- Coordinate workers’ compensation cases from initial referral through pre-visit services.
- Schedule first appointments and assist patients with follow-up appointment coordination.
- Obtain and verify workers’ compensation insurance information, claim details, and employer information.
- Communicate with workers’ compensation adjusters, nurse case managers, employers, and providers.
- Secure authorizations and approvals for evaluations, treatments, procedures, imaging, and therapy.
- Request, track, and distribute medical records, work status reports, physician notes, and other documentation required for pre-visit approval.
- Ensure providers complete required workers’ compensation forms and reports accurately and promptly.
- Maintain accurate and up-to-date case information in the electronic medical record (EMR) system.
- Follow up on missing information, denied authorizations, and outstanding documentation requests for pre-visit preparation.
- Maintain confidentiality and comply with HIPAA and workers’ compensation regulations.
Benefits
- Limited benefit offerings.
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What This Job Offers
Education Level
High school or GED
