Workers’ Compensation Policy Management Coordinator

Engage Employer • Tampa, FL

1d • Remote

About The Position

Engage PEO is seeking a Workers’ Compensation Policy Management Coordinator to support its Risk Management team. The coordinator reviews and triages incoming correspondence and requests, processes certificates of insurance, routes work to appropriate team members, maintains electronic records, and performs data entry to support efficient operations. The position is listed as full-time, non-exempt, and remote in the United States.

The role also includes professional communication with internal staff and customers, departmental administrative support, and participation in continuous improvement efforts. The starting pay range is $21.63–$24.03 per hour; actual pay may vary based on regional location, skills, and relevant experience. Some positions may include bonus or other incentive compensation.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years of relevant work experience.
• Knowledge of Workers’ Compensation insurance policies, procedures, and regulations.
• Proficiency with Microsoft Office, including intermediate proficiency in Excel.
• Strong proficiency with computer systems and Customer Relationship Management (CRM) software.

Nice To Haves

• Professional Employer Organization (PEO) experience.
• Experience in data entry.

Responsibilities

• Monitor and manage the team’s shared inbox, reviewing incoming emails to identify inquiries and required actions.
• Triage incoming work by evaluating requests, gathering necessary information, prioritizing tasks, and assigning them to appropriate team members.
• Process Certificates of Insurance requests by reviewing them for completeness, preparing certificates, and ensuring timely delivery to customers.
• Perform accurate data entry across multiple systems, databases, and tools.
• Create, organize, maintain, and retrieve electronic files and records.
• Communicate professionally with internal staff and customers.
• Assist with departmental administrative functions, including document preparation, correspondence, and special projects as assigned.
• Maintain confidentiality of sensitive business, customer, and policy information.
• Support continuous improvement by identifying opportunities to enhance administrative processes, workflow efficiency, and record management practices.

Benefits

• Three weeks of paid time off per year, increasing with seniority.
• Parental leave.
• Paid holidays.
• Choice of medical insurance plan or HSA with an employer contribution.
• Life insurance with an employer-paid base.
• Dental insurance.
• Vision insurance.
• Long-term disability insurance with an employer-paid base.
• Short-term disability insurance.
• Pre-tax savings on most employee insurance premiums.
• Medical Expense Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• 401(k) enrollment with an automatic match.
• Commuter and parking pre-tax benefits.
• Pet insurance.
• Pet Assure veterinarian discount plan.
• Discount tickets on theme parks and attractions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED