Workers Compensation Coordinator (LPN or RN) - Specialty Care at Work

Staff Careers•Green Bay, WI

3d•Onsite

About The Position

BayCare Clinic Specialty Care at Work is seeking a Workers Compensation Coordinator to coordinate care and workers’ compensation processes for injured employees in Green Bay. The program connects injured employees with specialty evaluation, treatment, and rehabilitation, while coordinating with employers, claims professionals, nurse case managers, and legal representatives to support recovery and a safe return to work. The coordinator identifies employer needs through on-site visits and builds relationships with Human Resources, Risk Management, Quality Management, and other key contacts. The role serves as a primary resource on workers’ compensation processes for physicians, clinical staff, management, and administrative staff, and provides guidance and training throughout the Clinic. The coordinator supports outcome-based care protocols, clear communication, continuity of care, and clinical outcomes tracking. This position works with clients to develop comprehensive plans of care, obtain orders or implement interventions, evaluate client progress, and support quality and cost-effective care. It also contributes to quality evaluation, peer development, and collaborative relationships that facilitate client outcomes. Typical hours are Monday through Friday, with flexibility between 7:30 a.m. and 5:00 p.m.; no holidays or weekends are required.

Requirements

Current Registered Nurse (RN) or Licensed Practical Nurse (LPN) license granted by the State of Wisconsin.
Knowledge of clinical nursing practice equivalent to that acquired through completion of a regionally accredited bachelor’s degree program in nursing.
Typically, three years of clinical nursing experience in a medical/surgical, critical care, or occupational health environment.
Demonstrated success in a progressive administrative and facilitation role.
Experience implementing safety and prevention practices.
Ability to work well independently.
Excellent organizational skills and ability to prioritize workload.

Nice To Haves

Quality improvement experience.
Computer skills.

Responsibilities

Identify employer needs through on-site visits and cultivate relationships with Human Resources, Risk Management, Quality Management, and other key areas.
Serve as a primary point of contact on workers’ compensation processes for physicians, clinical staff, management, and administrative staff.
Provide guidance and training throughout the Clinic as needed.
Coordinate and facilitate processes that follow outcome-based protocols developed by physician and nursing staff.
Support consistent communication of outcome-based care across clinical staff, employer representatives, patients, and families.
Communicate to ensure continuity of care and promote recovery, return to work, and return to lifestyle.
Track clinical outcomes.
Develop community relationships that establish the position as a resource for successful workers’ compensation experiences.
Work with clients to develop comprehensive plans of care, including interventions and treatments designed to improve outcomes and reduce payer liability.
Obtain orders or implement interventions and treatments for plans of care.
Integrate quality, safety, effectiveness, and cost effectiveness when evaluating client progress and expected outcomes.
Assist in developing criteria and evaluating quality of care and the effectiveness of case management services.
Serve as a leader and role model for the professional development of peers, colleagues, and others.
Build collaborative, proactive, client-focused interdisciplinary relationships to facilitate and maximize client outcomes.
Conduct concurrent and retrospective clinical reviews to assess high-quality, cost-effective care.
Maintain confidentiality and work safely, compliantly, and ethically.