Workers Compensation Coordinator

Acadian Ambulance•Lafayette, LA

About The Position

Acadian Ambulance’s Risk Management department is seeking a Workers Compensation Coordinator at its Lafayette location. The coordinator handles workers compensation claims for Acadian Companies employees across multiple states and internationally. The role involves reviewing injury reports and medical documentation, coordinating claim administration and investigations, communicating with employees, carriers, TPAs, vendors, outside agencies, and management, and preparing claim-related reports and timesheets. The coordinator also helps keep management informed about claims, supports subrogation, coordinates the work of a claims/risk management assistant, and attends trials, depositions, and seminars as requested.

Requirements

  • High school degree or GED.
  • Knowledge of laws regulating workers compensation and insurance coverage.
  • Interviewing and investigative skills.

Nice To Haves

  • College degree, particularly when combined with insurance training and job experience.
  • Workers compensation claims experience or knowledge.

Responsibilities

  • Review incident reports submitted for employee injuries.
  • Review requests for initial medical treatment and approve them when applicable.
  • Determine how each claim should be opened with the insurance carrier or Third Party Administrator (TPA).
  • Coordinate the administration of workers compensation claims.
  • Assist with claims investigations when necessary or requested by the carrier or TPA.
  • Review medical bills and reports related to workers compensation claims.
  • Stay in contact with injured employees to track their status.
  • Contact outside agencies regarding procedures and requirements.
  • Stay in contact with assigned vendors.
  • Attend trials and depositions on behalf of the company when requested by the Manager.
  • Keep Acadian management informed of claims status.
  • Attend seminars to maintain current knowledge of changes or new laws.
  • Coordinate activities of the claims/risk management assistant.
  • Assist the TPA with subrogation on workers compensation claims.
  • Review loss/run reports from the carrier or TPA.
  • Generate internal reports regarding workers compensation claims.
  • Be available after hours to coordinate approvals with management or HSE.
  • Generate pre-injury wage information for the carrier or TPA.
  • Generate weekly and bi-weekly timesheets for employees out on workers compensation.
  • Perform other related activities at the request of the Risk Manager or their supervisor.
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