Workers Compensation Coordinator

Acadian Ambulance • Lafayette, LA

4d

About The Position

The Workers Compensation Coordinator works in the Risk Management department at Acadian Ambulance’s Lafayette location. The role coordinates all aspects of workers compensation claims for Acadian Companies employees across multiple states and internationally. The coordinator manages claim administration, communicates with injured employees, carriers, TPAs, vendors, outside agencies, and company management, and supports claims investigations and related reporting. The role also coordinates the activities of a claims/risk management assistant and must be available after hours to coordinate approvals with management or HSE.

Requirements

• High school degree or GED.
• Knowledge of laws regulating workers compensation and insurance coverage.
• Interviewing and investigative skills.

Nice To Haves

• College degree, particularly when combined with insurance training and job experience.
• Workers compensation claims experience or knowledge.

Responsibilities

• Review incident reports submitted for employee injuries.
• Review requests for initial medical treatment and approve them if applicable.
• Determine how each claim should be opened with the insurance carrier or Third Party Administrator (TPA).
• Coordinate the administration of workers compensation claims.
• Assist with claims investigations when necessary or requested by the carrier/TPA.
• Review medical bills and reports related to workers compensation claims.
• Stay in contact with injured employees to monitor their status.
• Contact outside agencies regarding procedures and requirements.
• Maintain contact with assigned vendors.
• Attend trials or depositions on behalf of the company when requested by the Manager.
• Keep Acadian management informed of claims status.
• Attend seminars to maintain current knowledge of changes or new laws.
• Coordinate the activities of the claims/risk management assistant.
• Assist the TPA with subrogation on workers compensation claims.
• Review loss/run reports from the carrier/TPA.
• Generate internal reports regarding workers compensation claims.
• Remain available after hours to coordinate approvals with management or HSE.
• Generate pre-injury wage information for the carrier/TPA.
• Generate weekly and bi-weekly timesheets for employees out on workers compensation.
• Perform other related activities at the request of the Risk Manager or their supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED