Workday HCM Analyst

Hilb Group

1d • Remote

About The Position

The Hilb Group is seeking a motivated Workday HCM Analyst to provide day-to-day support and administration for Workday Core HCM and related HR processes. The position supports employee lifecycle transactions and Workday functionality across areas including Benefits, Payroll, Recruiting, and Talent Management. It is remote and reports to the agency located in Richmond, Virginia.

The analyst troubleshoots system issues, assists with configuration and testing, supports recurring HR activities, and helps maintain accurate employee and organizational data. The role also provides reporting and user guidance, creates process documentation and training materials, and partners with internal teams to improve HR processes and the employee and manager experience. The position requires appropriate confidentiality and care in handling sensitive employee information.

Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field preferred, or equivalent relevant experience.
• Hands-on experience working with Workday HCM.
• Experience supporting one or more Workday functional areas, such as Benefits, Payroll, Recruiting, or Talent/Performance Management.
• Understanding of HR processes and the employee lifecycle.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and work effectively with cross-functional teams.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with Workday reporting, business processes, security, integrations, or testing.
• Experience supporting Workday in a multi-location or growing organization.
• Exposure to multiple Workday modules and cross-functional business processes.
• Experience with Workday releases, regression testing, or system enhancements.
• Experience developing HRIS documentation, procedures, and end-user training materials.
• Workday training or certifications.

Responsibilities

• Provide day-to-day administration and support for Workday Core HCM, including employee data, positions, organizations, job changes, compensation changes, and other employee lifecycle transactions.
• Support Workday functionality and processes related to Benefits, Payroll, Recruiting, and Talent Management.
• Troubleshoot Workday issues, research root causes, and coordinate resolutions with HR, Payroll, Benefits, and other stakeholders.
• Assist with Workday business process configuration, testing, documentation, and ongoing process improvements.
• Support recurring HR activities, including benefits enrollment, compensation activities, performance reviews, recruiting processes, and other HR programs.
• Review employee and organizational data for accuracy and help resolve discrepancies.
• Assist with Workday reporting and provide data to HR and business partners as needed.
• Participate in testing for Workday updates, enhancements, and configuration changes.
• Create and maintain process documentation, job aids, and training materials.
• Respond to Workday-related questions from employees, managers, and HR partners and provide guidance on system processes.
• Partner with internal teams to identify opportunities to streamline HR processes and improve the employee and manager experience.
• Maintain appropriate confidentiality and data security when handling sensitive employee information.

Benefits

• Company-paid life insurance.
• Long-term and short-term disability coverage.
• Medical, dental, and vision plans.
• FSA/HSA plans.
• 401(k) with company match.
• Voluntary critical illness, accident insurance, hospital indemnity, and supplemental life insurance.
• Legal and identity protection benefits.
• Pet benefits.
• Generous PTO.

What This Job Offers

• Job Type: Full-time