Senior Workday HCM Analyst

Choice Hotels • North Bethesda, MD

17h • Hybrid

About The Position

The Senior Workday HCM Analyst is a senior functional expert responsible for configuring, securing, reporting on, and optimizing Choice Hotels’ Workday platform. The role translates business needs into scalable technology solutions across Core HCM, Recruiting, Talent and Performance, Absence, and Compensation, and partners with HR, IT, and business stakeholders to resolve complex issues, improve employee-facing processes, and provide reliable workforce insights. The analyst also evaluates emerging Workday capabilities, including AI-enabled functionality, for practical business value.

The position is based at Choice Hotels International’s corporate headquarters in North Bethesda, Maryland. Regular onsite presence is required under the established hybrid schedule: onsite Monday through Thursday and remote on Fridays. Relocation assistance and employment visa sponsorship are not available.

The salary range is $99,919–$117,552, and the role is eligible for an annual bonus under Choice’s Management Incentive Plan. Choice also describes a comprehensive and flexible benefits program that includes health coverage, paid leave, retirement and health savings benefits, employee recognition programs, and hotel discounts.

Requirements

• Five or more years of HR systems experience, including at least three years of hands-on Workday configuration and administration.
• Demonstrated experience configuring and managing Workday security, including security groups, domains, and business-process security.
• Experience owning or supporting system releases from impact analysis and testing through deployment and change communication.
• Experience supporting core HR functions such as Compensation, Benefits, Recruiting, and HR Operations.
• Experience translating business requirements into practical technical solutions.
• Strong Workday configuration and administration capabilities.
• Advanced Workday reporting experience, including Advanced, Matrix, and Composite report types.
• Experience building dashboards and workforce reporting solutions for non-technical audiences.
• Knowledge of Workday security architecture and role-based access controls.
• Working knowledge of AI tools and emerging HR technology capabilities.
• Strong data analysis, troubleshooting, and root-cause analysis skills.
• Ability to independently solve complex technical and business-process challenges.
• Strong judgment and ability to identify scalable, sustainable solutions.
• Clear communication skills, including explaining technical issues to non-technical stakeholders.
• Ability to collaborate effectively with HR, IT, business partners, and audit stakeholders.
• Strong organization and documentation practices, with close attention to data quality, security, and controls.
• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field, or an equivalent combination of education and relevant work experience.

Responsibilities

• Configure, maintain, and enhance Workday modules, including Core HCM, Recruiting, Talent and Performance, Absence, and Compensation.
• Translate business requirements into scalable, documented system configurations.
• Design and maintain business processes, workflows, condition rules, validations, calculated fields, and notifications.
• Evaluate enhancement requests, define configuration requirements, and manage solutions from request through deployment.
• Lead or support Workday release activities, including impact analysis, regression testing, user acceptance testing, and feature deployment.
• Serve as an escalation resource for complex configuration, data, and integration issues; troubleshoot production issues and coordinate timely resolution.
• Design, configure, and maintain Workday security groups, role-based permissions, and domain and business-process security policies.
• Conduct access reviews and security audits, maintain segregation-of-duties controls, and support internal and external audit requests related to system access and data controls.
• Build and maintain Workday reports, dashboards, and calculated fields that provide reliable self-service workforce information.
• Develop Advanced, Matrix, and Composite reports for technical and non-technical audiences.
• Turn ad hoc data requests into reusable reporting solutions and maintain an organized report catalog.
• Monitor data integrity, conduct regular audits, and investigate root causes of data or process issues.
• Monitor emerging Workday AI and machine-learning capabilities and assess use cases for measurable value.
• Pilot and help operationalize AI-enabled features in partnership with HR and IT; define use cases, support testing, evaluate outcomes, and help manage adoption.
• Stay informed about HR technology trends and provide a practical perspective on relevant opportunities.

Benefits

• Medical, dental, and vision coverage.
• Paid leave and time off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance.
• Financial benefits for retirement and health savings.
• Employee recognition programs.
• Discounts at Choice hotels worldwide.
• Annual bonus eligibility under Choice’s Management Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior