Work/Life Specialist

Air Education and Training Command • Lackland AFB, TX

1d

About The Position

The Work/Life Specialist plans, implements, administers, and provides counseling on Military and Family Readiness Center (M&FRC) career, transition, relocation, family, and other work/life services and activities for military members, retirees, Department of Defense civilian members, and their families. The position assesses individual and family needs and provides continuing work/life services to eligible populations. It also supports installation work/life services, community outreach, and access to technology-based resources.

The role requires a behavioral or social science background, or qualifying experience demonstrating equivalent knowledge. Candidates must meet the specialized experience, education, or combination-of-education-and-experience requirements for the GS-9 level, and applicable federal time-in-grade requirements for merit promotion applicants. Occasional travel may be required.

Requirements

• U.S. citizenship is required.
• Must complete the initial online questionnaire and additional assessment(s).
• Must meet the basic occupational requirement through a degree in behavioral or social science or a related discipline, four years of appropriate experience demonstrating equivalent knowledge, or a qualifying combination of education and experience.
• Must meet GS-9 qualification requirements through at least one year of specialized experience at the GS-7 level or equivalent; two years of progressively higher-level graduate education leading to a master's degree or a master's/equivalent graduate degree in behavioral or social sciences; or a qualifying combination of graduate education and experience.
• Specialized experience must demonstrate knowledge of social services delivery systems and social or behavioral science concepts and practices used to assess clients' needs and concerns and support their work/life situations and goals.
• Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at the GS-7 level is required for GS-9 consideration.
• Must submit copies of official transcripts when qualifying based on education; foreign education must be shown to be equivalent to conventional U.S. education.
• Ability to communicate effectively orally and in writing.
• Skill in conducting interviews to assess concerns, develop goals and plans, and identify appropriate referral options.
• Skill in establishing and maintaining effective working relationships with individuals, families, program representatives, and officials using tact and diplomacy.
• Knowledge of personal financial management practices and techniques.
• Males must be registered for Selective Service, if applicable.
• All federal employees are required to have direct deposit.
• Occasional travel may be required.
• May be required to serve a one-year probationary period or a two-year trial period, depending on appointment type; continued employment after that period requires written certification that it advances the public interest.

Responsibilities

• Assess individual and family needs and provide continuing work/life services to eligible populations.
• Help implement, maintain, and provide installation work/life services that meet community needs.
• Conduct and implement marketing and public relations campaigns to inform target populations about services and activities.
• Ensure technology-based resources are available to maximize customer access to resources for life-cycle needs.
• Interview clients to establish the nature and extent of concerns, assist with developing goals and plans, and determine appropriate referrals and service options.
• Provide clients with personal financial management information and practical financial skills.

Benefits

• Federal employees receive a comprehensive benefits package; eligible employees and their families may access a range of federal employee benefits. Specific benefits depend on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level