Work/Life Consultant

Air Education and Training Command•Randolph AFB, TX

About The Position

The Work/Life Consultant plans, implements, administers, and provides consultation and counseling to units and their leadership on individual, family, and community issues. Services and activities may include career assistance, transition, relocation, family support, and other work/life matters for military members, retirees, Department of Defense civilian members, and their families. The role assesses needs and provides ongoing services to leadership, organizations, and supported populations within assigned units and the Airman and Family Readiness Center (A&FRC). It develops and manages installation work/life programs in accordance with applicable state, Department of Defense, Air Force, and other federal guidance, regulations, and laws. The consultant works with community leadership on work/life issues, advises leaders on sustainable efforts that foster trust and responsiveness, and develops marketing and public relations strategies to inform target populations about available services and activities.

Requirements

  • Meet the basic qualification requirement through a degree in behavioral or social science or a related discipline; an equivalent combination of education and experience; or four years of appropriate experience demonstrating knowledge equivalent to a major in a behavioral or social science field.
  • Meet the specialized experience requirement with at least one year of experience at the GS-09 level or equivalent, including applying social and behavioral science concepts to analyze client data and conducting interviews and counseling related to career, transition, relocation, and other life and work choices; alternatively, qualifying graduate education or a qualifying combination of education and experience may be used.
  • Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-09 is required for the GS-11 level when TIG applies.
  • Demonstrate knowledge of social service delivery systems and concepts, principles, theories, and practices in one or more social or behavioral science fields.
  • Demonstrate interviewing skills to establish the nature and extent of concerns, help clients develop goals and plans, and determine appropriate referrals or services.
  • Demonstrate skill in establishing and maintaining effective working relationships with individuals, families, organizational leadership, program representatives, and officials using tact and diplomacy.
  • Demonstrate the ability to assess organizational trends, concerns, and needs; help prioritize goals; and provide guidance for developing and implementing effective plans and tools.
  • Demonstrate effective oral and written communication skills.
  • U.S. citizenship is required.
  • Males must be registered for Selective Service.
  • Complete the initial online questionnaire and additional assessment(s).
  • Submit transcripts when using education to qualify; foreign education must be supported by evidence of equivalency to U.S. education.
  • May be required to travel occasionally.
  • All federal employees are required to have direct deposit.
  • Depending on the position type, serve a one-year probationary period or a two-year trial period.

Responsibilities

  • Assess needs and provide continuing work/life services to leadership, organizations, and serviced populations within assigned units and the A&FRC.
  • Develop and use self-assessment, community-assessment, and other measurement tools to identify trends, organizational needs, and Air Force and unit demographic profiles.
  • Develop, implement, and manage installation work/life services programs, including establishing goals, objectives, and procedures in accordance with applicable guidance, regulations, and laws.
  • Consult with on- and off-site community leadership officials on work/life and related issues, and influence key organizational staff and groups within and outside the installation.
  • Identify, advise, and consult with leaders on sustainable efforts that foster trust and responsiveness to organizational work/life issues.
  • Design and establish marketing and public relations strategies to inform target populations about services and activities.
  • Research and write articles, and prepare and deliver presentations on services and activities.

Benefits

  • Federal employees and their families have access to a range of federal employee benefits; specific eligibility depends on position type.
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