Work-Based Learning Coordinator

Western Governors University • Bentonville, AR

4d • $75,200 - $112,700

About The Position

The Work-Based Learning Coordinator supports the design, implementation, and continuous improvement of journeyworker/mentor support systems across Craft’s apprenticeship portfolio. The role coordinates journeyworker/mentor recruitment, onboarding, training, engagement, and professional learning activities to prepare workplace journeyworker/mentors to support apprentices as they develop occupational competencies and progress toward educational and career goals. The position contributes to scalable mentor support systems that improve apprentice persistence, competency attainment, completion, and workforce success.

Requirements

• Bachelor’s degree in Education, Workforce Development, Human Resources, Organizational Development, Business, Healthcare, Human Services, or a related field; equivalent relevant experience may substitute for the degree requirement at the hiring manager’s discretion.
• Five years of experience supporting apprenticeship programs, workforce development initiatives, professional learning programs, talent development programs, or related activities.
• Demonstrated ability to coordinate multiple projects and priorities simultaneously.
• Strong organizational, communication, and relationship-building skills.
• Experience working collaboratively with diverse stakeholders and partners.
• Knowledge of apprenticeship, workforce development, and work-based learning practices.
• Understanding of adult learning and workplace learning principles.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to analyze data and identify opportunities for continuous improvement.
• Ability to work independently and collaboratively in a remote environment.

Nice To Haves

• Experience with Registered Apprenticeship Programs, work-based learning, internships, clinical education, educator preparation, or workforce development programs.
• Familiarity with mentoring, coaching, adult learning, or workplace learning principles.
• Experience supporting employer partnerships and stakeholder engagement.
• Experience with grant-funded initiatives.
• Master’s degree in a related field.
• Experience working in competency-based learning environments.

Responsibilities

• Coordinate journeyworker/mentor onboarding, orientation, and professional learning activities across apprenticeship programs.
• Support the development and maintenance of journeyworker/mentor resources, toolkits, guides, and learning materials.
• Coordinate journeyworker/mentor communities of practice, networking opportunities, and peer learning experiences.
• Promote effective mentoring practices that support apprentice engagement, persistence, and skill development.
• Support implementation of coaching, feedback, and workplace learning frameworks that strengthen mentor effectiveness.
• Serve as a point of coordination for workplace mentors and employer partners.
• Support employer implementation of journeyworker/mentor development practices and apprentice support strategies.
• Coordinate communications, meetings, and engagement activities related to journeyworker/mentor initiatives.
• Support mentor development initiatives aligned to Registered Apprenticeship Programs, employer-sponsored apprenticeships, and other work-based learning pathways.
• Assist in aligning journeyworker/mentor support with occupational competencies, on-the-job learning objectives, and program outcomes.
• Coordinate activities that strengthen the quality, consistency, and effectiveness of workplace learning experiences.
• Track journeyworker/mentor participation, engagement, satisfaction, and completion metrics.
• Support collection and reporting of program implementation and outcome data.
• Analyze mentor and apprentice feedback to identify opportunities for improvement.
• Contribute to continuous improvement efforts that strengthen mentor effectiveness and apprentice success.
• Coordinate project plans, timelines, meetings, communications, and deliverables related to journeyworker/mentor development initiatives.
• Support implementation of grant-funded and institutionally funded apprenticeship programs.
• Prepare reports, presentations, and stakeholder communications.
• Perform additional duties and special projects as assigned.

Benefits

• Eligible for bonuses.
• Medical, dental, vision, telehealth, and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off with no accrual requirement.
• Flexible paid sick time with no accrual requirement.
• 11 paid holidays.
• Other paid leaves, including up to 12 weeks of parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level