Program Coordinator - YAWL Work Based Learning
About The Position
The Program Coordinator oversees the Work Based Learning portfolio for the Community Youth Center of San Francisco’s YAWL Workforce Development Program. Under the supervision of the Program Supervisor, the coordinator supervises staff, oversees workshops and trainings, establishes best-practice program models, and provides high-quality youth workforce development services. The program serves youth ages 16–24 with job readiness and employment support, including career coaching, work-based learning internships, college and career exploration, and job shadowing. The role coordinates the Young Adult Work Link program and its comprehensive service delivery model; develops and facilitates job readiness training; coordinates subsidized internships and employer partnerships; and provides participant assessments, case management, career guidance, education planning, and follow-up. The coordinator also leads outreach and recruitment, develops community partnerships and referral networks, supports staff development, and coordinates career exploration events and mentoring opportunities. This is a full-time, non-exempt position requiring 40 hours per week. The salary is $30.00–$34.00 per hour, plus excellent benefits. The position reports to the Program Supervisor.
Requirements
- Bachelor’s degree in a relevant field.
- Experience working with youth from diverse backgrounds, preferably in youth workforce development programs.
- Previous experience in program coordination, internship coordination, and development.
- Ability to work with ethnically diverse groups of low-income youth and English learners and support their social and emotional needs during transitions.
- At least one year of experience supervising a team of three or more staff.
- Experience working with San Francisco’s diverse communities and neighborhoods.
- Experience working with community-based service providers and private-sector partners.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, Google Workspace, Zoom, and other technology platforms.
- Experience facilitating workshops for youth and young adults.
- Ability to work as part of a team, prioritize and handle multiple tasks, and work independently in a high-pressure environment.
- Enthusiasm for promoting academic achievement and college education.
- Ability to lift or move at least 25 pounds.
- Ability to work some evenings and weekends.
Nice To Haves
- Bilingual in Cantonese, Mandarin, or Spanish and English.
Responsibilities
- Oversee development, implementation, and continuous improvement of the Young Adult Work Link program and comprehensive service delivery model.
- Develop policy and procedure recommendations to strengthen the program model and collaboration among grantee and coalition partners.
- Ensure program development and service delivery align with Youth Program Quality Standards and meet Work Plan deliverables and deadlines.
- Complete required documentation, reports, and program deliverables in a timely manner.
- Lead citywide outreach and recruitment, cultivate strategic community partnerships, and develop a referral network, focusing on priority populations.
- Develop and facilitate job readiness workshops on topics such as professionalism, career exploration, resumes and cover letters, job search, interviewing, and identifying strengths and talents.
- Coordinate subsidized internships, recruit local San Francisco employers as worksites, and support worksite supervisors and participants throughout internships.
- Conduct participant assessments and provide intensive case management, wraparound supportive services, and guidance addressing barriers to work and school performance.
- Develop individualized vocational goals and career plans using vocational and interest assessments, and provide personal and career guidance.
- Coordinate GED attainment, tutoring, basic skills remediation, postsecondary education, and workforce training services.
- Provide one-to-one career guidance and individualized education and career planning, job search and placement assistance, and retention follow-ups.
- Connect participants with CYC, community-based organization, and city service resources to help remove barriers.
- Supervise, support, coach, and train Program Specialists in job readiness training, career counseling, outreach, funder databases, and related duties.
- Collaborate with the workforce team on planning, development, and implementation of youth workforce development programs and outcomes.
- Coordinate career exploration events and adult mentoring opportunities, including worksite and company tours, college tours, and networking events.
- Support agency-wide events and perform other duties as assigned by management.
Benefits
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
