Winter 26/27: Woodward Copper Agent

POWDR • Copper Mountain, CO

3d • Onsite

About The Position

The Woodward Copper Agent coordinates sales and programs for Woodward Copper, including indoor programming, summer camp, retail, and some food and beverage items. Agents work as a team to sell and fulfill online, phone, and in-person sales and reservations. This is an indoor, guest-facing role based at the Woodward Barn, a high-volume sales location within Copper Mountain Resort, with some work outside on the mountain. Agents use the RTP|One point-of-sale system to handle walk-up transactions and advance reservations for season passes, drop-in sessions, classes, merchandise, day and residential camp products, punch passes, and resort information requests.

This seasonal role may be full-time or part-time, with hours that vary based on business volume. Work includes weekends and holidays, and may range from 7:30 a.m. until midnight. Employees must be available through the end of the season. The position requires guest-service and sales skills, cash handling, teamwork, computer skills, and the ability to communicate with children, teens, adults, and parents. Agents may also drive campers in a 15-passenger van during summer camp operations.

Requirements

• Minimum 2 years of guest service experience.
• At least 1 year of experience working with children and/or teens.
• Strong written and oral communication skills.
• Strong organizational skills.
• Computer skills and cash-handling skills.
• Team-player attitude and an outgoing demeanor.
• Ability to maintain a positive, professional attitude during eight-to-ten-hour days and stressful, high-volume periods.
• Ability to work weekends and holidays, flexible hours and days, and any hours of the day; must be available through the end of the season.
• Ability to lift 50 pounds.
• Valid U.S. driver's license.
• Must be at least 18 years old.
• Ability to drive campers safely in a 15-passenger van during summer camp operations.
• Ability to handle confidential information and follow established policies and procedures.
• A criminal background check will be conducted after the position is accepted.

Nice To Haves

• At least 1 year of retail sales and merchandising experience.
• At least 1 year of facilities maintenance experience.
• Experience working in a camp environment.
• Work experience in the snowboard, ski, and/or skate industry.
• Previous resort experience in a high-volume, customer-oriented environment.
• Proficiency in Microsoft Windows and Microsoft Office applications, including Word, Excel, and Outlook.
• RTP|One experience.
• High school diploma or equivalent.
• CDL.
• CPR/First Aid certification.

Responsibilities

• Assist with the secure opening and closing of the Barn, nightly closing reports, and cash deposits.
• Help keep the Barn organized and clean according to departmental standards.
• Coordinate with internal and external partners to provide seamless sales and fulfillment for guests.
• Maintain positive relationships with resort and village employees, parents, the public, and the Copper Mountain community.
• Learn and follow Woodward Copper policies and procedures and use the RTP|One point-of-sale system.
• Serve customers with a high level of guest service and help them purchase complete product solutions.
• Sell and inventory retail merchandise in the Barn.
• Assist coaches with indoor cross-training on Skatelite features, including jumps to foam pits and other Skatelite features.
• Follow company security, sales, reporting, and record-keeping procedures.
• Check passes and camper credentials to monitor access to the Woodward Copper Barn and exclusive on-mountain features.
• Assist with daily Barn maintenance and cleaning, including tasks such as shoveling, digging, moving features, and maintaining fencing and signage.
• Help prevent loss by actively monitoring guest and employee actions involving retail products.
• Maintain professionalism, a positive attitude, and appropriate appearance and behavior during long and high-volume workdays.
• Act as an ambassador and role model for freestyle snowboarding and skiing, and communicate effectively with children, teens, adults, and parents.
• Drive campers safely in a 15-passenger van during summer camp operations.
• Perform other duties as assigned and adapt to changes in responsibilities.

Benefits

• Employee season pass and dependent passes.
• Privileges at several other resorts.
• Discount programs for food and beverage, retail and rental, tickets, and other offerings.
• Competitive benefits.
• Employee housing.
• Unique work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed