Winter 26/27: Woodward Copper Agent

POWDR • Copper Mountain, CO

1d • $18 - $20 • Onsite

About The Position

The Woodward Copper Agent coordinates sales and programs for Woodward Copper, including indoor programming, summer camp, retail, and some food and beverage products. Agents work as a team to sell and fulfill online, phone, and in-person sales and reservations. This is an indoor, guest-facing role based at the Woodward Barn, a high-volume sales location at Copper Mountain Resort. Agents use the RTP|One point-of-sale system to handle walk-up transactions and advance reservations for season passes, drop-in sessions, classes, merchandise, day and residential camp products, punch passes, and resort information requests.

The role involves guest service and sales, cash handling, opening and closing procedures, reporting and deposits, maintaining a clean and organized facility, monitoring access and credentials, inventory and loss prevention, and assisting with Barn maintenance. The position may also involve outdoor work on the mountain, assisting coaches with indoor cross-training features, and driving campers in a 15-passenger van during summer camp operations. The schedule and hours may vary with business volume and include weekends and holidays; employees must be available for shifts from 7:30 a.m. through midnight and through the end of the season. The position is seasonal and may be full-time or part-time.

The proposed hiring rate is $18.00 to $19.80 or more, adjusted based on experience. The position is eligible for employee and dependent season passes, privileges at several other resorts, and discounts on food and beverage, retail and rental, tickets, and other items.

Requirements

• At least 18 years old.
• Valid U.S. driver's license.
• Able to lift 50 pounds.
• Minimum of two years of guest service experience.
• At least one year of experience working with children and/or teens.
• Strong communication and organizational skills.
• Computer skills and cash-handling skills.
• Able to work weekends and holidays, any hours of the day and any days of the week, including shifts that may run from 7:30 a.m. until midnight.
• Available to work through the end of the season.
• Able to maintain a positive and professional attitude during eight-to-ten-hour days and stressful, high-volume periods.
• Able to handle confidential information and follow established policies and procedures.
• A criminal background check will be conducted after the position is accepted.

Nice To Haves

• At least one year of retail sales and merchandising experience.
• At least one year of facilities maintenance experience.
• Experience working in a camp environment.
• Work experience in the snowboard, ski, or skate industry.
• Previous resort experience in a high-volume, customer-oriented environment.
• Proficiency with Microsoft Windows and Microsoft Office, including Word, Excel, and Outlook.
• Experience with RTP|One.
• High school diploma or equivalent.
• Commercial driver's license (CDL).
• CPR/First Aid certification.

Responsibilities

• Coordinate sales and fulfillment for Woodward Copper programs and products, including indoor programming, summer camp, retail, and some food and beverage items.
• Handle online, telephone, walk-up, and advance sales and reservations using the RTP|One point-of-sale system.
• Sell and fulfill season passes, drop-in sessions, classes, merchandise, day and residential camp products, and punch passes; respond to resort information requests.
• Assist with secure opening and closing of the Barn, prepare nightly closing reports, and make cash deposits.
• Keep the Barn organized and clean according to departmental standards and assist with daily maintenance and cleaning.
• Work with internal and external partners to provide a seamless guest sales and fulfillment operation.
• Maintain positive relationships with resort employees, parents, the public, and the Copper Mountain community.
• Learn and follow Woodward Copper policies and procedures and company-wide security, sales, reporting, and record-keeping practices.
• Provide high-quality guest service and help customers purchase complete product solutions.
• Sell and inventory retail merchandise and help prevent loss by monitoring guest and employee activity around retail products.
• Check passes and camper credentials to monitor access to the Woodward Copper Barn and exclusive on-mountain features.
• Assist coaches with indoor cross-training on Skatelite features, including jumps to foam pits.
• Perform duties that may include shoveling, digging, moving features, and maintaining fencing and signage.
• Communicate effectively with children, teens, adults, and parents, and serve as an ambassador and role model for freestyle snowboarding and skiing.
• Drive campers safely in a 15-passenger van during summer camp operations.
• Maintain professionalism, a positive attitude, and appropriate appearance during long and high-volume workdays.
• Accept new or changing responsibilities as assigned.

Benefits

• Employee and dependent season passes.
• Privileges at several other resorts.
• Discount programs for food and beverage, retail and rental, tickets, and other items.
• Competitive benefits.
• Employee housing.
• Unique work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed