Women's Services Case Manager (Temporary)

Family Health Centers of San Diego•San Diego, CA

2d•$27 - $31•Onsite

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Women's Services Case Manager to provide breast and gynecological support services to patients. The role processes referrals on a first-in, first-out basis, schedules patient appointments, obtains patient reports, and provides support services as needed. The position also tracks patients to help ensure timely care and follow-up, and supports eligibility determination, enrollment, and patient education. Travel between sites and other locations within San Diego County is an essential function of the job.

Requirements

Bachelor's degree in a health-related field or four years of experience in healthcare.
Basic computer literacy, including the ability to document in an electronic medical record, obtain patient background information and reports, and follow up on appointments.
Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
Excellent interpersonal and customer service skills.
Excellent written and verbal communication skills.
Knowledge of community resources and health and social service systems in San Diego County, with the ability to establish working relationships with community partners.
Must have a car, a valid California driver's license, proof of minimum car insurance levels required under California law, and an acceptable driving record.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Complete required documentation accurately, thoroughly, and on time in accordance with department standards.
Assist in preparing reports as required.
Follow up on all positive cancer results within 72 hours and DETEC cases within two months.
Provide supportive services, including eligibility determination, enrollment assistance, and patient education.
Report data to the supervisor daily and meet minimum productivity standards.
Track and manage patients to ensure care needs are completed in a timely manner and indicated follow-up care is received and documented.
Perform other duties as assigned.
Travel as needed in a timely manner within San Diego County.