Women's Services Case Manager (Temporary)

Family Health Centers of San Diego•San Diego, CA

1d•Onsite

About The Position

Family Health Centers of San Diego is seeking a Women's Services Case Manager to provide breast and gynecological support services to patients. The role processes referrals on a first-in, first-out basis, schedules patient appointments, obtains patient reports, and provides support services as needed. The position is temporary and full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., at 338 W. Lexington Avenue, El Cajon, California. Travel between sites and other locations in San Diego County is required. The successful candidate will demonstrate a commitment to community medicine and culturally competent care for medically underserved patients.

Requirements

Bachelor's degree in a health-related field, or four years of experience in healthcare.
Basic computer literacy to meet department needs, including electronic medical record documentation, obtaining patient background information and reports, and following up on appointments.
Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
Excellent interpersonal and customer service skills.
Excellent written and verbal communication skills.
Ability to travel between sites and other locations as an essential job function.
Must have a car, a valid California driver's license, proof of minimum car insurance required under California law, and an acceptable driving record.

Nice To Haves

Bilingual in English and Spanish.
Knowledge of community resources and health and social service systems in San Diego County, and skill in establishing working relationships with community partners.

Responsibilities

Complete required documentation accurately, thoroughly, and on time according to department standards.
Assist in preparing reports as required.
Follow up on 100% of positive cancer results within 72 hours and DETEC cases within two months, respectively.
Provide supportive services, including eligibility determination, enrollment assistance, and patient education.
Report data to the supervisor daily and meet minimum productivity standards.
Track and manage patients to ensure timely care needs are completed and indicated follow-up care is received and documented.
Travel as needed in a timely manner within San Diego County and between sites and other locations.
Perform other duties as assigned.