Case Manager - Women's Program

Release Recovery•Yorktown Heights, NY

5d•$70,000 - $85,000

About The Position

Release Recovery is seeking a dedicated, experienced Case Manager for its Women's Program. The Case Manager serves as a primary liaison among clients, families, clinical teams, and referral partners throughout treatment. The role provides individualized case management and coordinates client care and transitions to aftercare in a behavioral healthcare setting, supporting women navigating substance use and mental health recovery. The position also includes family communication and psychoeducation, coordination with clinical and referral partners, administrative duties, and supervision and support of Recovery Associates. The successful candidate is compassionate, detail-oriented, and able to provide structured, empathetic support in a collaborative, fast-paced environment.

Requirements

At least 2 years of experience in behavioral health, addiction treatment, or the mental health field.
Strong written and verbal communication skills, including the ability to navigate sensitive conversations professionally and empathetically.
Ability to manage multiple responsibilities while maintaining a high standard of care.
Comfort working in a fast-paced, team-oriented environment.

Nice To Haves

Licensed or credentialed professional, such as LMSW, CASAC, LCSW, LMHC, or equivalent.
Familiarity with trauma-informed care, family systems, and recovery-oriented service models.

Responsibilities

Provide individualized case management to clients throughout treatment and transition to aftercare.
Meet weekly with each client to assess progress, address challenges, and support adherence to Release Recovery’s structured tier system.
Coordinate client care to align with clinical treatment plans and program expectations.
Conduct regular calls with family members to provide updates, support, and psychoeducation.
Help families understand substance use and mental health disorders and establish and maintain healthy boundaries.
Maintain timely communication with clinical teams, therapists, and external referral partners.
Provide updates on client progress and collaborate on treatment planning and discharge strategies.
Manage bed tracking, contract timelines, and service extensions.
Provide supervision and support to Recovery Associates involved in client care.
Participate in weekly staff meetings, leadership meetings, and other organizational initiatives as needed.