Case Manager - Women's Program

Release Recovery • Yorktown Heights, NY

4d

About The Position

Release Recovery is seeking a dedicated, experienced Case Manager for its Women's Program. The Case Manager serves as a primary liaison among clients, families, clinical teams, and referral partners throughout treatment. The role provides structure, coordination, and empathetic support to women navigating substance use and mental health recovery in a collaborative, mission-driven behavioral healthcare setting. The position supports clients throughout treatment and their transition to aftercare, coordinates care in alignment with clinical plans and program expectations, and collaborates with families, clinical teams, external referral partners, and Recovery Associates. Release Recovery provides transitional living, outpatient treatment, and recovery support services in New York City, Westchester County, and Austin.

Requirements

• At least 2 years of experience in behavioral health, addiction treatment, or the mental health field.
• Strong written and verbal communication skills, including the ability to navigate sensitive conversations professionally and empathetically.
• Ability to manage multiple responsibilities while maintaining a high standard of care.
• Comfort working in a fast-paced, team-oriented environment.

Nice To Haves

• Professional licensure or credential such as LMSW, CASAC, LCSW, LMHC, or equivalent.
• Familiarity with trauma-informed care, family systems, and recovery-oriented service models.

Responsibilities

• Provide individualized case management throughout each client's treatment stay and transition to aftercare.
• Meet weekly with each client to assess progress, address challenges, and support adherence to Release Recovery's structured tier system.
• Coordinate client care in alignment with clinical treatment plans and program expectations.
• Conduct regular phone calls with family members to provide updates, support, and psychoeducation.
• Help families understand substance use and mental health disorders and establish and maintain healthy boundaries.
• Maintain timely communication with clinical teams, therapists, and external referral partners.
• Share updates on client progress and collaborate on treatment planning and discharge strategies.
• Manage administrative responsibilities, including bed tracking, contract timelines, and service extensions.
• Provide supervision and support to Recovery Associates involved in client care.
• Participate in weekly staff meetings, leadership meetings, and other organizational initiatives as needed.

Benefits

• Competitive salary of $70,000–$85,000, based on experience.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Opportunities for career advancement.
• Ongoing professional development.
• Opportunity to work alongside thought leaders in the recovery space and make a direct impact on individuals and families.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed