Wireless Sales

2020 Companies•Leeds, AL
•Onsite

About The Position

2020 Companies is hiring a full-time Retail Sales Associate, also called a Wireless Sales Pro, to work in the wireless services section of a Walmart store. The role involves engaging customers about postpaid and prepaid carrier plans, wireless accessories, and service plans; understanding customer needs; and recommending appropriate products and services. The position includes paid training, a base salary with uncapped commission, and opportunities for career growth and advancement. The associate sells products and services in retail store, kiosk, and/or event environments; builds professional relationships with customers and coworkers; and contributes to team goals. There is no door-to-door selling, cold calling, or telemarketing. The role requires accurate sales and activity reporting, a clean and presentable work area, and complete and accurate paperwork. Performance is measured by attendance, sales goals, and customer/client satisfaction.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecommunications, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.

Responsibilities

  • Sell products and services in retail store, kiosk, and/or event environments.
  • Engage customers about carrier plans, wireless accessories, and service plans, and recommend options suited to their needs.
  • Welcome customers, offer assistance, escort them to displays, and provide information to help them make selections confidently.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Maintain professional interactions with customers and fellow employees, contributing to team goals.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Keep the workstation or kiosk clean, well-organized, functional, and presentable.
  • Submit paperwork completely and accurately.
  • Maintain regular and prompt attendance and support customer satisfaction.

Benefits

  • Paid training course.
  • Base pay plus uncapped commission.
  • Sales representatives are expected to earn an average of $800–$1,000 weekly.
  • Next-day on-demand pay through DailyPay.
  • Opportunity for a base-pay raise every six months.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Career growth and advancement opportunities.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
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