Wireless Sales

2020 Companies•Columbus, GA
•Onsite

About The Position

2020 Companies is hiring a full-time Retail Sales Associate, also referred to as a Wireless Sales Pro, to work in the wireless services section of Walmart 4283 in Columbus, Georgia. The role involves engaging customers about postpaid and prepaid carrier plans, wireless accessories, and service plans; identifying customer needs; answering questions; and helping customers choose suitable products and services. The position does not involve door-to-door sales, cold calling, or telemarketing. Sales Pros are expected to meet or exceed monthly sales goals, accurately document and report sales and other activity, and contribute to team goals. They must maintain a clean, organized, functional, and presentable workstation or kiosk, complete paperwork accurately, and provide courteous, professional customer service. Performance is measured in part by attendance, sales quotas, and customer or client satisfaction. The position includes paid training, base pay plus uncapped commission, and opportunities for career advancement. The posting states that average sales representatives are expected to earn $800–$1,000 weekly. It also mentions next-day pay on demand through DailyPay, an opportunity for a base-pay raise every six months, health benefits, paid time off, and a 401(k) with company match.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecom, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced, team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.

Responsibilities

  • Sell products and services in retail store, kiosk, and/or event environments.
  • Engage customers about postpaid and prepaid carrier plans, wireless accessories, and service plans.
  • Welcome customers courteously, offer assistance, and suggest solutions.
  • Assess customer needs and recommend products and services that fit those needs.
  • Provide product and service information and help customers make selections with confidence.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Maintain professional interactions with customers and fellow employees and foster professional relationships.
  • Accurately document and report sales and communicate activity to Retail Operations.
  • Complete all required paperwork accurately and fully.
  • Keep the workstation or kiosk clean, organized, functional, and presentable.
  • Collaborate with the team to accomplish goals and contribute to related results.
  • Maintain regular and prompt attendance.

Benefits

  • Paid training course.
  • Base pay plus uncapped commission.
  • Career growth and advancement opportunities.
  • Next-day on-demand pay through DailyPay.
  • Opportunity for a base-pay raise every six months.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
  • Long-term career pathing options.
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