Wireless Sales

2020 Companies•Montgomery, AL
•Onsite

About The Position

2020 Companies is hiring a full-time Retail Sales Associate, also called a Wireless Sales Pro, to work in the wireless services section at Walmart 938 in Montgomery, Alabama. The role involves promoting wireless carrier plans, accessories, and services, helping customers identify products that fit their needs, and meeting individual sales goals. The position includes paid training and base pay with uncapped commission. The posting states that average sales representatives are expected to earn $800–$1,000 weekly; this is an expected average, not a stated salary range. The role does not involve door-to-door sales, cold calling, or telemarketing. Sales Associates welcome and assist customers, provide product and service information, document and report sales accurately, and communicate activity to Retail Operations. They maintain a clean, organized, functional, and presentable workstation or kiosk, complete required paperwork, and contribute to team goals. Performance is assessed in part through attendance, sales quotas, and customer/client satisfaction. 2020 Companies describes itself as an outsourced sales and marketing company representing the Walmart Wireless Sales Program. It states its commitment to an inclusive workplace and equal employment opportunity.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecommunications, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced, team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.

Responsibilities

  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Engage customers about post-paid and prepaid carrier plans, wireless accessories, and service plans.
  • Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products and services.
  • Provide product and service information and help customers make selections by building their confidence.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Maintain professional relationships and interactions with customers and fellow employees.
  • Collaborate with the team to accomplish goals and celebrate success.
  • Accurately document and report sales, and track and communicate activity to Retail Operations.
  • Keep the work station or kiosk clean, organized, functional, and presentable.
  • Submit all paperwork completely and accurately.
  • Maintain regular and prompt attendance.
  • Maintain customer confidentiality.

Benefits

  • Paid training course.
  • Base pay plus uncapped commission.
  • Next-day, on-demand pay through DailyPay.
  • Opportunity for a base pay raise every six months.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Paid holidays.
  • Career growth and advancement opportunities.
  • Personal development opportunities and professional stretch assignments.
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