Wireless Sales Manager - W1935

OSL Retail Services Inc•Johnstown, PA

13d•$50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead the operations and sales performance of a wireless department in a Walmart Canada kiosk. The manager will guide a team of sales associates, deliver strong customer experiences, meet and exceed sales targets, and ensure efficient operations and profitability. The role reports directly to the District Manager and requires flexibility to work days, evenings, and weekends. This is a full-time position and an existing vacancy. Compensation is described as $50,000–$65,000 annually, with the potential to earn more through commissions and quarterly performance bonuses. OSL also offers paid vacation, employee discounts, RRSP matching, training, career development, an Employee Assistance Program, and participation in its People and Culture Programs.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to work varied schedules, including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Leadership skills to inspire and guide a team toward sales targets and exceptional customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales skills, including implementing strategies, setting performance goals, and driving revenue growth.
Ability to identify issues and develop practical solutions in a fast-paced environment.
Adaptability to changing markets and operational challenges.
Organizational skills to manage multiple tasks, prioritize responsibilities, and maintain efficient operations.

Nice To Haves

Experience managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and maintain customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate with the marketing department on promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain cleanliness and organization in the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses.
Paid vacation.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Comprehensive training and career development opportunities.
Employee Assistance Program.
OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnership opportunities with Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.