W2446

OSL Retail Services Inc•Bechtelsville, PA

2d•$50,000 - $65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager oversees daily operations, builds and guides a sales team, improves profitability, and ensures strong customer experiences and sales performance. The role reports directly to the District Manager. This full-time role requires flexibility to work days, evenings, and weekends. The manager is expected to drive sales results, maintain efficient operations, ensure compliance with company policies and legal requirements, and provide regular updates to upper management. The posting identifies this as an existing vacancy. The position offers a competitive base salary, commissions, and quarterly performance bonuses, with stated annual earnings of $50,000–$65,000 and potential to earn more. OSL also describes training, career development, paid vacation, employee discounts, RRSP matching, and employee assistance and culture programs.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Flexibility to work various schedules, including days, evenings, and weekends.
Leadership skills to guide a team toward sales targets and exceptional customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales proficiency, including implementing sales strategies, setting performance goals, and driving revenue growth.
Ability to communicate effectively verbally and in writing.
Ability to identify problems and develop practical solutions in a fast-paced environment.
Adaptability to market changes and operational challenges.
Strong organizational and prioritization skills.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure smooth, efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Drive sales targets and performance goals by motivating the team and implementing sales strategies.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and maintain high customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast sales, and adapt strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain cleanliness and organization in the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnership opportunities with Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.