Wireless Sales Manager - W1524

OSL Retail Services Inc • Chester, VA

3d • $50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager oversees daily service delivery, leads and develops a sales team, and drives sales performance, profitability, and customer satisfaction. The role reports directly to the District Manager and involves working in a high-energy retail environment.

This is a full-time position requiring flexibility to work various schedules, including days, evenings, and weekends. The position includes a competitive base salary, commissions, and quarterly performance bonuses. The stated annual earnings range is $50,000–$65,000, with the potential to earn more. This is an existing vacancy.

Requirements

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills.
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
• Ability to work various schedules, including days, evenings, and weekends.
• Physical ability to lift 30–50 pounds.
• Ability to stand or walk for extended periods during shifts.

Nice To Haves

• A solid track record of managing budgets, forecasting sales, merchandising, and retail metrics.
• Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

• Oversee daily wireless department operations and ensure efficient service delivery.
• Manage and supervise sales associates, including scheduling, training, and performance evaluation.
• Motivate the team, implement sales strategies, and drive sales targets and performance goals.
• Maintain detailed knowledge of products and services and ensure the team is well-informed.
• Monitor inventory and ensure products are stocked and displayed according to company standards.
• Oversee customer inquiries, resolve issues, and maintain high customer satisfaction.
• Conduct team meetings about sales targets, promotions, and operational changes.
• Analyze sales results, forecast future sales, and adapt strategies to market trends.
• Coordinate with marketing to implement promotional campaigns and sales initiatives.
• Ensure compliance with company policies, procedures, and legal regulations.
• Manage the department budget, including labor costs, supplies, and other expenses.
• Maintain a clean and organized sales area.
• Report sales results, potential customer issues, and department performance to upper management.
• Perform other duties as needed.

Benefits

• Competitive base salary, commissions, and quarterly performance bonuses.
• Annual earnings of $50,000–$65,000, with potential to earn more.
• Employee discounts, including up to 50% off wireless services.
• RRSP matching.
• Paid vacation.
• Comprehensive training and career development opportunities.
• Employee Assistance Program.
• Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
• Personalized in-store and online LMS training.
• Educational partnerships, including Franklin University.
• Daily access to earnings through Dailypay and Wisely cards.
• Various discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed