Wireless Sales Manager - W5471/W1750/W2725

OSL Retail Services Inc•Lewis Center, OH
•$50,000 - $65,000

About The Position

As a Wireless Sales Manager, you will advance sales objectives, develop a skilled team of Mobile Experts, and ensure customers receive outstanding personalized experiences. The role involves leading and coaching team members, achieving sales targets and KPIs, coordinating staffing across stores, and supporting sales initiatives. You will also train teams on operational guidelines, carriers, and product knowledge, and handle employee onboarding and offboarding. OSL describes itself as a dynamic, people-centric company that provides outsourced sales for Fortune 500 firms. It offers on-the-job training, career advancement opportunities, and programs focused on diversity and inclusion. The stated annual salary is $50,000–$65,000, with potential additional performance-based earnings.

Requirements

  • Full-time availability, including days, evenings, weekends, and holidays.
  • At least 1 year of experience in a management role.
  • Ability to lift 30–50 pounds and stand or walk for extended periods.
  • Own a vehicle and be able to travel to store locations during operational hours.
  • Understanding of sales and customer service fundamentals.
  • Track record of leading teams that exceeded sales targets and quotas.
  • Ability to manage budgets, forecast sales, and manage merchandising and retail metrics.
  • Ability to motivate and lead a team.
  • Ability to meet customer needs and deliver exceptional service.
  • Ability to quickly address and resolve challenges.

Responsibilities

  • Understand customer needs and provide tailored product solutions.
  • Lead, coach, motivate, and manage the performance goals of team members.
  • Collaborate with leadership on strategic action plans to support KPIs.
  • Achieve OSL targets and key performance indicators (KPIs).
  • Coordinate weekly team schedules to ensure sufficient staffing across all stores.
  • Train teams on operational guidelines, carriers, and product knowledge.
  • Onboard and offboard employees.
  • Participate in required training, including personal and professional development.
  • Contribute to sales initiatives and work alongside the team when needed.

Benefits

  • Competitive annual salary of $50,000–$65,000, with potential additional performance-based earnings.
  • Full health and dental coverage.
  • On-the-job training.
  • Career advancement opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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