Wireless Sales Manager - W1792

OSL Retail Services Inc•St. Marys, PA

4d•$50,000 - $65,000•Onsite

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager will build and guide a sales team, oversee daily operations, improve profitability, and ensure customers receive expert advice and high-quality service. The position reports directly to the District Manager. This is a full-time role requiring flexibility to work days, evenings, and weekends. The successful candidate will use retail management experience in wireless or electronics to drive sales performance, optimize operations, and maintain compliance with company policies and legal regulations. This is an existing vacancy. Compensation is described as an annual earning potential of $50,000–$65,000, with the potential to earn more through commissions and quarterly performance bonuses. OSL also offers paid vacation, training and career development, employee discounts, RRSP matching, and employee assistance and culture programs.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Flexibility to work various schedules, including days, evenings, and weekends.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and promote customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast sales, and adapt strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain a clean and organized sales area.
Report sales results, potential customer issues, and overall department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses; stated annual earnings of $50,000–$65,000 with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational opportunities through partnerships, including Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.